OMAR ARAFA
Dubai,U.A.E
Summary
Trend-aware Sales Consultant experienced in landing lucrative business opportunities. Engaging and driven personality with ability to increase existing customer accounts while penetrating new target markets. Demonstrated success launching novel sales initiatives to enhance team performance.
Overview
7
7
years of professional experience
Work History
Senior Sales Consultant
Astana - Specialized Service for Mercedes-Benz
DUBAI, U.A.E
06.2022 - Current
- MANAGING THE SALES FOR THE FRONT OFFICE
- DOING THE DAILY FINANCE REPORT
- KEEPING THE KPI FOR THE COMPANY STANDARDS
- MANAGING AND SUPPORT THE TEAM
CUSTOMER REALTION & EVENTS MANAGER
IDAMA FACILITIES MANAGEMENT SOLUTIONS L.L.C, DUBAI
INTERNATIONAL FINANCE CENTER
06.2021 - 08.2022
- Represen ng the DIFC and IDAMA team in front of tenants and Contractors, Manage the tenant's complaints and requests l over DIFC Gat Buiing, gate district, and Gate Village
- Inspec ons Management on the site coordina ng with the FM team
- Managing the Events in DIFC and coordina ng between all the Par es the work permits for the contractors related to events
- Do safety inspec ons before the event and during the Manage the landlord announcements with the tenant's make sure the place within the highest rankings and customer sa sfac on.
Sales Executive
AL-FUTTAIM GROUP | AL FUJAIRAH
05.2019 - 08.2020
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Effectively handled daily customer meetings, sales calls, and account management tasks, improving sales team efficiency.
- Generated new leads and opportunities to maximize revenue.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
Sales Coordinator
Zara
DUBAI, U.A.E
07.2019 - 05.2020
- Selling and restocking the shop floor
- Greeting and assisting customers
- Fulfilling the Company's KPI and core values
- Respecting the visual merchandising standards and being familiar with the best sellers
- Maintaining Our zone (cash, floor, fitting Rooms, or stock)
- Offered customer-centric solutions in a fast-paced environment to achieve high customer satisfaction.
- Worked cross-functionally, communicating with team members at multiple levels to deliver first-class customer service.
- Provided internal support to elevate sales experience and drive customer satisfaction.
SALES RELATIONSHIP MANAGER
AUTO MILLENNIUM GROUP
DUBAI, U.A.E
02.2017 - 05.2018
- Handle the branch for Auto Millennium and facilitate effecvely
- communication between dealerships handling all the branches and all the jobs which must be done
- Managing The team applications to achieve sales targets for a diverse range of products & services maintaining all internal communication for the branch falling under my responsibility handle customer complaints to make sure they get done.
- Enforced service standards to maintain an establishment reputation for excellence.
- Maintained detailed and current records of inventory, personnel activities, and business finances.
- Followed industry trends and set pricing strategies to maximize business returns.
SALES EXECUTIVE
LITE TECH INDUSTRIES LLC
DUBAI
06.2016 - 11.2017
- INTRODUCING PRODUCTS FOR THE CONTRACTING COMPANIES
- SELL THE LIGHTNING PRODUCTS TO THE INDIVIDUAL CLIENTS AND
- PROJECTS
- FOLLOW UP WITH ALL PROCESS OF THE MANUFACTURER FROM PLACING
- ORDER TO DELIVERY
Education
BACHELOR OF ARTS -
GAZA UNIVERSITY | PALESTINE
2016
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NOMAN BIN BASHER HIGH SCHOOL
2012
Skills
- Sales and revenue forecasting
- Sales pipeline management
- Salesforce
- Deal closing strategies
- Consultative sales calls
- New account targeting
- Sales coaching techniques
- Contract management
- Sales and marketing
- New business generation
- Sales closing techniques
Languages
English
Fluent
Arabic
Native
Timeline
Senior Sales Consultant
Astana - Specialized Service for Mercedes-Benz
06.2022 - Current
CUSTOMER REALTION & EVENTS MANAGER
IDAMA FACILITIES MANAGEMENT SOLUTIONS L.L.C, DUBAI
INTERNATIONAL FINANCE CENTER
06.2021 - 08.2022
Sales Coordinator
Zara
07.2019 - 05.2020
Sales Executive
AL-FUTTAIM GROUP | AL FUJAIRAH
05.2019 - 08.2020
SALES RELATIONSHIP MANAGER
AUTO MILLENNIUM GROUP
02.2017 - 05.2018
SALES EXECUTIVE
LITE TECH INDUSTRIES LLC
06.2016 - 11.2017
BACHELOR OF ARTS -
GAZA UNIVERSITY | PALESTINE
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NOMAN BIN BASHER HIGH SCHOOL
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