Omar Fatah
Abu Dhabi,UAE
Summary
A results-driven Digital Infrastructure Specialist with 17+ years of experience in network, security, and systems management. Proven track record in delivering reliable IT solutions, improving infrastructure performance, and supporting business operations. Strong in project management, problem-solving, and team collaboration, with a commitment to driving efficiency and continuous improvement.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Digital Infrastructure Specialist
Mohamed Bin Zayed University for Humanities
Abu Dhabi, UAE
2020.11 - 2026.06
- Led design, implementation, and management of enterprise-scale network infrastructure, including switches, routers, firewalls, and security appliances, ensuring optimal performance and resilience.
- Ensured high availability of critical IT services by proactively monitoring network performance, identifying bottlenecks, and resolving complex technical issues.
- Successfully planned and executed infrastructure upgrades and expansion projects, supporting organizational growth and digital transformation initiatives.
- Strengthened cybersecurity posture by developing and enforcing network security policies, standards, and best practices, aligned with ISO and regulatory frameworks.
- Leveraged NDR, XDR and EDR solutions to detect, analyze, and respond to threats, proactively blocking malicious IPs, domains, and IOCs to prevent security incidents.
- Conducted regular vulnerability assessments and security audits, reducing potential risks and improving compliance readiness.
- Managed identity and access control frameworks, ensuring secure authentication, authorization, and user lifecycle governance.
- Ensured compliance with DGE (ADDA) and ISO standards, maintaining audit readiness and adherence to regulatory requirements.
- Implemented proactive monitoring using SolarWinds Orion, enabling early detection and rapid resolution of network and system performance issues.
- Administered enterprise backup and disaster recovery solutions, including Quorum appliances, ensuring data integrity, system continuity, and rapid recovery capabilities.
- Monitored and analyzed SIEM logs, responding to security events and implementing corrective actions to mitigate risks effectively.
- Coordinated with internal teams and external vendors to minimize downtime and maintain service continuity, ensuring SLA compliance.
- Managed vendor relationships, evaluated solutions, and led integration of new technologies to enhance infrastructure efficiency and scalability.
- Maintained comprehensive technical documentation, ensuring knowledge continuity and operational transparency.
- Drove continuous improvement by recommending enhancements to network architecture, security controls, and IT operations.
- Managed Microsoft 365 environment, leading mailbox, tenant, and Teams migrations to enhance collaboration, productivity, and cloud adoption.
Specialist – IT Networks & Security
Emirates College for Advanced Education
Abu Dhabi, UAE
2014.12 - 2020.10
- Designed and provisioned scalable network solutions to support project delivery and evolving operational requirements.
- Installed, configured, and upgraded network devices including routers, switches, and related hardware, ensuring compliance with organizational standards.
- Developed and maintained standardized installation and configuration procedures, improving consistency, efficiency, and operational reliability.
- Contributed to development and enforcement of enterprise system and network standards, ensuring alignment with best practices.
- Collaborated closely with external vendors and project stakeholders, ensuring timely delivery and successful implementation of infrastructure projects.
- Researched, evaluated, and implemented innovative and automated solutions to enhance network administration efficiency and optimize resource utilization.
- Strengthened network security by implementing access control mechanisms, monitoring systems, and continuous evaluation processes, ensuring protection of critical assets.
- Maintained accurate and up-to-date technical documentation, supporting operational continuity and audit readiness.
Network Engineer
Cell Information Technology
Abu Dhabi, UAE
2011.01 - 2014.11
- Performed daily system and network monitoring to ensure high availability and performance across campus infrastructure.
- Maintained campus-wide network, ensuring minimal downtime and rapid issue resolution.
- Implemented and managed network security solutions, including firewalls, WAF, NAC (Cisco ISE), and web/email security appliances.
- Configured and maintained Cisco wireless network, IP telephony, and video conferencing systems.
- Administered Microsoft 365 environment, including user management and service configuration.
- Managed data center operations, ensuring continuous availability of servers, network devices, and UPS systems.
- Monitored and managed backup infrastructure, ensuring successful job completion and data protection.
- Applied system patches, upgrades, and antivirus policies to maintain security and compliance.
- Developed and enforced IT security policies, standards, and procedures in line with ADSIC and institutional requirements.
- Participated in IT infrastructure planning and budgeting, supporting strategic development.
IT Engineer
Siegend Technologies India Private Ltd
Coimbatore, India
2009.07 - 2010.11
- Configured and maintained Cisco routers and Layer 2/3 switches, ensuring stable and efficient network operations.
- Administered Cisco firewalls and VPNs to secure network traffic and enable remote connectivity.
- Managed Active Directory, maintaining user access control and network security.
- Provided technical support for network-related issues, minimizing operational disruptions.
- Performed regular backup of network and security device configurations.
Monitored server health and addressed hardware issues proactively. - Installed and managed Windows Server (2003/2008) and client operating systems.
- Administered antivirus solutions (Symantec), ensuring updated protection across systems.
- Created and maintained network documentation and diagrams for infrastructure clarity.
- Supported project execution and vendor coordination, ensuring timely completion of tasks.
Education
Bachelor of Technology - Electronics & Communication Engineering
Calicut University
Calicut, Kerala, India 2005.01 - 2009.01
Skills
- Secure Gateway and Perimeter Security
- Threat Detection and Response (NDR, EDR and XDR)
- Identity and Access Management
- Cloud Infrastructure Security
- Application Security
- Cisco Unified Communications
- Virtualisation technologies
- Business Continuity & Risk Management
- IT Management & Governance
- IT Strategy & Architecture Engineering
- Core Systems & Network Operations
Certification
- CCNP Security Cisco Id: CSCO11759193
- Azure Fundamentals MS Certification ID: 8270002
- AWS Certified Cloud Practitioner Candidate ID: AWS02657968
PROFESSIONAL TRAININGS & WORKSHOPS
- Huawei Enterprise Data Communication Practical Elite Course
- Microsoft Security, Compliance, and Identity Fundamentals
- Microsoft Identity and Access Administrator
- NSE 4 – Fortigate Security and Infrastructure
- AVI Networks Architecture & Best Practices Training
- Microsoft Azure Apps & Infra – Security Track
- Cyber Eye XDR workshop
- AWS Certified Cloud Practitioner Training
- CyberSec First Responder
References
References available upon request
LINGUISTIC ABILITIES
English
Malayalam
Hindi
Timeline
Digital Infrastructure Specialist
Mohamed Bin Zayed University for Humanities
2020.11 - 2026.06
Specialist – IT Networks & Security
Emirates College for Advanced Education
2014.12 - 2020.10
Network Engineer
Cell Information Technology
2011.01 - 2014.11
IT Engineer
Siegend Technologies India Private Ltd
2009.07 - 2010.11
Bachelor of Technology - Electronics & Communication Engineering
Calicut University
2005.01 - 2009.01