Omar Gasmi
Flight Attendant
Dubai,DU
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
" You Certainly impacted the people around you, your colleagues and your customers through demonstrating exceptional overall performance. I want to personally thank you for your support to our business." - [Performance Manager]
Overview
11
11
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
International Flight Attendant
Emirates
dubai
10.2012 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
Software Developer
Banque Finance International
tunis
09.2010 - 06.2012
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
- Pioneered new methods of code review to incorporate wider range of voices, enhancing final products with ideas otherwise overlooked.
Education
Bachelor of Science - Computer Engineering
Higher Institute of Technological Studies
Bizerte, Tunisia 09.2009 - 06.2012
Skills
Verbal and written communication
Accomplishments
- Attended various trainings and workshops to deliver the best in-flight services.
- Nil sick days and absence in the last 6 years to support the workforce of the business.
References
Rani Abou Saad
Leadership Training Unit Specialist
rani.saad@emirates.com
Tnouf Obaidalla
Crew Performance Manager
tnouf.obaidalla@emirates.com
Timeline
International Flight Attendant
Emirates
10.2012 - Current
Software Developer
Banque Finance International
09.2010 - 06.2012
Bachelor of Science - Computer Engineering
Higher Institute of Technological Studies
09.2009 - 06.2012
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