Omar Jamal
Dubai,United Arab Emirates
Summary
Ambitious student eager to drive revenue and build industry knowledge through hands-on sales experience. Strong record of academic success and reliable work ethic. Thrives in competitive environments with skills in negotiation and communication. Talented professional skilled at establishing and strengthening customer relationships. Organised individual committed to delivering comprehensive advice, and support to clients in current market. Performs thorough research and analysis to aid decision-making. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Real estate professional with expertise in sales, marketing, loan processing, appraisals and contracts.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Real estate consultant
Ray White International
Dubai, UAE
08.2023 - Current
- Managed customer relationships to achieve high satisfaction rate.
- Gathered property information using reliable sources.
- Counselled new buyers to enhance sales opportunities.
- Showed residential properties and explained features, value and benefits of available homes.
- Developed close relationships with area realtors and promoted builders to boost referral network.
- Obtained and maintained accurate financial records.
- Estimated costs using working knowledge of current market trends.
- Helped over 10 Investors find their suitable investment properties in Du
- Achieved 92% of sales target in first quarter in real estate and achieved 99% in second.
Customer service representative
Namshi.com
Dubai, UAE
01.2023 - 07.2023
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained excellent client satisfaction by providing in-depth support.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Obtained feedback from customers to improve service experience.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Solved over 200 customer issues
Mechanical engineer
British Applied College
Umm Al Quwain City, Imarat Umm al Qaywayn
02.2020 - 12.2022
- Worked with SolidWorks and AutoCAD to draft assemblies, models and technical drawings.
- Evaluated operation and performance of equipment, components and systems.
- Implemented technical system solutions according to engineering principles.
- Inspected completed equipment for compliance with codes, design specifications and quality standards.
- Applied mechanical knowledge to optimise equipment components for durability, cost, or ease of production.
- Monitored project progress and identified operational concerns to limit delays and overspends.
- Helped 13 students to learn more about fluid dynamics and supervised their projects personally.
Education
Bachelor's degree - Mechanical engineering
British applied College
Umm Al Quwain City, Imarat Umm al Qaywayn 09.2019 - 08.2023
Skills
- CRM software use
- Exceeds sales goals
- Client service
- Sales presentations
- Client management
- Communications
- Marketing and advertising
- Financial planning
Accomplishments
Two Quarters in a row top Real Estate broker awardee
Timeline
Real estate consultant
Ray White International
08.2023 - Current
Customer service representative
Namshi.com
01.2023 - 07.2023
Mechanical engineer
British Applied College
02.2020 - 12.2022
Bachelor's degree - Mechanical engineering
British applied College
09.2019 - 08.2023
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