OMAR SAID OMAR MOHAMMED
Dubai,UAE
Summary
I'm seeking to work with a reputable firm that would challenge my limits & expand my knowledge, skills, & potential, so as to develop a relation ship that would provide mutual growth & success. Am interested to work in a challenging environment that presents the opportunity for career growth & development & rewards hard work &creativity without bias.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work history
Customer service executive supervisor
Aramex
Dubai
05.2021 - Current
- Developed strong product knowledge, customers appreciated the extra information.
- Assisted in training new staff to ensure consistency in service delivery.
- Coordinated with other departments for efficient problem resolution.
- Maintained a clean and organised workspace, contributing to an effective work environment.
- Kept up-to-date with company policies, ensuring correct information was given at all times.
- Responded to customer queries and provided excellent customer service.
- Managed stock inventory for efficient store operation.
- Managed difficult situations for positive outcomes.
- Supervised activities of workers and enforced safety regulations.
Storekeeper
DUBAI HEALTH AUTHORITY
03.2011 - 05.2021
- Inventory control using Oracle GRP systems
- Coordination with the Procurement & Technical department regarding the delivery of materials
- Reconciling of stock regularly, making note of the fast moving items and making orders local or overseas for end user and other medical departments
- Receive material requisitions from project stores, check the availability of inventory in the main store and initiate the purchase requisition accordingly
- Visit the site stores from time to time in order to ensure that the inventory/materials in all site stores are arranged properly and as well as proper updated reports are maintained in the system
- Managing warehouse personnel and motivating it for continuous improvement
- Ensure that all the incoming materials are inspected in terms of quality, quantity, and suppliers' delivery note for compliance by the concerned person before entry in the stock register and make proper arrangements for the stacking of materials
- Maintain and update the material/inventory log as and when any material is issued to the site store
- Monitor and maintain minimum stock level for frequently used items
- To ensure preparation of material requisitions in a timely manner in order to avoid any delays in delivery of stock in time
- Identify hazardous materials and maintain a safe environment
Rental sales agent
AVIS RENT A CAR
01.2006 - 01.2011
- Company Overview: DUBAI AIR PORT
- Hired to rent out cars, processing rentals and selling optional service
- Performing duties of customer service agent, answering and receiving telephone calls
- Following up with customer in terms of car rental period in daily basis
- Submitting overdue reports, responding to customer question and complains
- Flexible in doing shifts, mornings, afternoon, night
- DUBAI AIR PORT
Clerk cum storekeeper
PEERLESS TEA SERVICES
01.2004 - 12.2005
- Company Overview: KENYA
- Keeping sales records
- Controlling incoming and outgoing stocks
- Supervising loading and unloading of merchandize
- Reflecting a high level of customer service towards the client staff & customers
- KENYA
Education
KENYA MUSLIM ACEDEMY - Kenya certificate of secondary education, Kenya certificate of primary education
KENYA MUSLIM ACEDEMY
Nairobi,Kenya 01.2000 - 09.2004
HIGH GRADE COLLEGE - Maintain of computer i.e. hardware, software and troubleshooting techniques, Installation of driver software and hardware devices, Microsoft office professional (word,excel,powerpoint,instant artist& quick books)
HIGH GRADE COLLEGE
Mombasa, Kenya 01.2005 - 08.2005
Skills
- Excellent knowledge in computers applications (Ms Office)
- Good organization
- Time management
- Communication skills
- Ability to analyse and judge
- Active team player
- Good customer service knowledge
Languages
ENGLISH
ARABIC FAIR
Personal Information
- Date of birth: 01/25/84
- Nationality: KENYAN
- Marital status: MARRIED
- Religion: MUSLIM
- Visa status: RESIDENCE
Timeline
Customer service executive supervisor
Aramex
05.2021 - Current
Storekeeper
DUBAI HEALTH AUTHORITY
03.2011 - 05.2021
Rental sales agent
AVIS RENT A CAR
01.2006 - 01.2011
HIGH GRADE COLLEGE - Maintain of computer i.e. hardware, software and troubleshooting techniques, Installation of driver software and hardware devices, Microsoft office professional (word,excel,powerpoint,instant artist& quick books)
HIGH GRADE COLLEGE
01.2005 - 08.2005
Clerk cum storekeeper
PEERLESS TEA SERVICES
01.2004 - 12.2005
KENYA MUSLIM ACEDEMY - Kenya certificate of secondary education, Kenya certificate of primary education
KENYA MUSLIM ACEDEMY
01.2000 - 09.2004
Similar Profiles
Khaja Mohammed Mustafa hamidKhaja Mohammed Mustafa hamid
Supply Chain Team Leader at AramexSupply Chain Team Leader at Aramex
Emmanuel Owusu AsamoahEmmanuel Owusu Asamoah
Warehouse Worker at AramexWarehouse Worker at Aramex
Dorian RamirezDorian Ramirez
Shipping and Receiving at AramexShipping and Receiving at Aramex
Peter John Van Der MerwePeter John Van Der Merwe
Exports Manager at AramexExports Manager at Aramex
Sheshmani SharmaSheshmani Sharma
Area sales executive at Imperial Medcare Pvt.LtdArea sales executive at Imperial Medcare Pvt.Ltd