Dynamic professional with proven expertise in customer service and cash handling, honed at Majid Al Futtaim. Skilled in POS systems and problem-solving, consistently delivering results by enhancing customer satisfaction and streamlining payment processes. Demonstrates strong teamwork, leadership, and reliability, contributing to significant improvements in operational efficiency.
Hi, I’m
Omar Sif
Dubai
Summary
Overview
8
years of professional experience
1
Certification
Work History
Majid Al Futtaim
Retail Cashier
04.2018 - Current
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
Atlas Al Mohades
Accounting Assistant
01.2017 - 07.2017
Job overview
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Inspected account books and recorded transactions.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Education
ACADEMIE DE SHERBROOKECasablanca, Morocco
Master’s Degree from Management And Strategy
06.2016
University Overview
ACADEMIE DE SHERBROOKECasablanca, Morocco
Bachelor’s Degree from Marketing
06.2014
University Overview
IBN ARRABI Casablanca, Morroco
High School Baccalaureate from Economics
07.2011
University Overview
Skills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
- Problem-Solving
- Store Opening and Closing
- Cash Handling
- Team Leadership
- Cash handling expertise
- POS Systems
- Quick Learner
- Customer Support
- Customer Relations
- Customer Assistance
- Cash handling and management
Accomplishments
Accomplishments
- Collaborated with team of five in the development of self-checkout .
- Supervised team of five staff members.
Certification
- CERTIFICATE OF ATTENDANCE (CCO School 2018).
- CERTIFICATE OF APPRECIATION 2018
- BEST CASHIER OCTOBER 2019.
- SPARK OF THE MONTH OCTOBER 2022.
- SPARK OF THE MONTH MAY 2024.
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Retail Cashier
Majid Al Futtaim
04.2018 - Current
Accounting Assistant
Atlas Al Mohades
01.2017 - 07.2017
ACADEMIE DE SHERBROOKE
Master’s Degree from Management And Strategy
ACADEMIE DE SHERBROOKE
Bachelor’s Degree from Marketing
IBN ARRABI
High School Baccalaureate from Economics
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