Omar Zahedah
Abu Dhabi
Summary
An accomplished Business Development Manager with over 15 years in the vibrant hospitality sector, I bring extensive expertise across sales, operations, and client management. My background includes diverse areas such as hotel management, food and beverage, events, contractual catering, facility management, and remote camp facilities. Throughout my career, I have consistently delivered exceptional results, exceeding sales targets, forging strategic alliances with key clients, and introducing innovative approaches to optimize operations and drive business growth.
Overview
10
10
years of professional experience
Work History
Business Development Manager
Abu Dhabi National Hotels Compass
11.2021 - Current
- Conducting comprehensive market research to identify emerging trends, competitive landscapes, and potential opportunities
- Developing strategic territory plans to effectively target and penetrate new markets, ensuring maximum coverage and market penetration
- Identifying and evaluating new business opportunities within untapped areas, leveraging insights to drive expansion and growth
- Collaborating closely with clients to understand their specific needs and requirements, and devising tailored solutions to address their challenges and objectives
- Managing and maintaining accurate client records and interactions within CRM system, ensuring seamless communication and efficient tracking of client relationships
- Managing and implementing sales processes
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Operations Manager
Erth Abu Dhabi Ex Aramed Forces Officers Club
12.2019 - 11.2021
- Spearheading pre-opening operations for, overseeing all aspects of preparation and ensuring smooth and successful launch
- Crafting comprehensive business plans and strategic initiatives to drive revenue growth and enhance hotel's market position
- Nurturing and managing key accounts, fostering strong relationships, and delivering exceptional service to maximize client satisfaction and retention
- Proactively identifying new sales opportunities and market trends, leveraging insights to capitalize on emerging prospects and expand the hotel's customer base.
- Developed systems and procedures to improve operational quality and team efficiency.
Project Manager -Food & Beverage Operations
Royal Catering
04.2016 - 12.2019
- Ensuring seamless mobilization and communication with clients to guarantee smooth project initiation and ongoing collaboration
- Successfully managing operations for major projects, overseeing all aspects from planning to execution to ensure timely delivery and client satisfaction.
Restaurant Supervisor -Nar Restaurant
Al Khayat Investment AKI
10.2014 - 02.2016
- Spearheading setup of new outlets, ensuring all necessary steps are taken for their establishment and smooth functioning
- Conducting diligent follow-ups on legal requirements with contractors to ensure compliance and adherence to regulations throughout setup process.
Education
Bachelor of Hotel Management - Hospitality Management
Jordan Applied University College of Hospitality
Amman - Jordan10.2014
Skills
- Networking & Relationship Building
- Communications Skills
- Leadership
- Negotiations Skills
- Business Intelligence
- Research & Strategy
- Adaptability
- Revenue Generation
- Pipeline ManagemenManagement
- Advanced Microsoft Office
Accomplishments
- EME Sales Award 2022
- EME Sales Award 2023
- Overachieve sales target
- Hiring new key accounts
Languages
English
Arabic
Timeline
Business Development Manager
Abu Dhabi National Hotels Compass
11.2021 - Current
Operations Manager
Erth Abu Dhabi Ex Aramed Forces Officers Club
12.2019 - 11.2021
Project Manager -Food & Beverage Operations
Royal Catering
04.2016 - 12.2019
Restaurant Supervisor -Nar Restaurant
Al Khayat Investment AKI
10.2014 - 02.2016
Bachelor of Hotel Management - Hospitality Management
Jordan Applied University College of Hospitality
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