OMAR ALAAELDIN MOHAMED ELSAYED
Dubai,UAE
Summary
Friendly Medical Receptionist offers excellent interpersonal, organization, and service skills for helpful support. Handles high-volume communications with speed and accuracy for reliable correspondence. Works with discretion to maintain patient confidentiality.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Cairo Medical Center
Cairo, Egypt
01.2019 - 02.2021
- Operated switchboard to facilitate prompt call handling.
- Updated patient records for continued compliance with policies.
- Responded calmly and compassionately in emergency situations.
- Offered advice on additional services to best meet patient needs.
- Scheduled patient appointments.
- Manage or facilitate order of supplies and other consumables from different vendor.
Homecare Receptionist
CARE AT HOME
Cairo , Egypt
10.2017 - 12.2018
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Reduced waiting times through effective time and resource management.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding them as required.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Provided clerical support to company employees, including copying, faxing, and file management.
- Answered and helped resolve inquiries from clients, vendors, and the general public.
- Monitored office supplies inventory, promptly reordering low-stock items to prevent workflow disruptions.
- Maintaining Consumables supplies and re-ordering.
Medical Equipment Sales Representative
Elite hospital equipment
Alexandria, Egypt
2016 - 2017
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Delivered services to customer locations within specific timeframes.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Received and unloaded supplies for storage.
- Helped marketing teams with creation of attractive advertisements and promotional content.
- Fielded customer queries and demonstrated product use to interested clients.
Education
Diploma - BA Sociology
Alexandria University, faculty of Arts
/2020 - /2021
Skills
- Verbal and written communication
- Administrative support
- Patient discretion
- Excellent customer care
- Methodical multitasking
- Shipping and Receiving
- Customer relations
- MS Office
- Mail handling
Languages
Arabic
Native
English
Intermediate
Timeline
Front Desk Medical Receptionist
Cairo Medical Center
01.2019 - 02.2021
Homecare Receptionist
CARE AT HOME
10.2017 - 12.2018
Medical Equipment Sales Representative
Elite hospital equipment
2016 - 2017
Diploma - BA Sociology
Alexandria University, faculty of Arts
/2020 - /2021
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