OMAR JALAL ABARA

Perfect Target Commercial Brokers

Sharjah, UAE

12.2023 - Current

Improved customer satisfaction by providing excellent service in personal finance and credit card inquiries.
Boosted sales with effective product demonstrations and presentations.
Identified potential clients, resulting in increased market share.
Managed high volume of inbound calls regarding card services, reducing customer wait time significantly.
Meeting new clients and describing banks services
Managing customer accounts and funds
Organizing daily and weekly work schedules to meet sales target
strong knowledge in banking products
strong aptitude for effective problem solving
Trained and mentored sales team in winning sales strategy and customer service.
Managed account needs, successfully overseeing portfolio of key customers.
Engaged clients to ascertain needs and provide customised credit card and personal finance solutions.
Generated fresh leads by cold-calling, networking and referrals.
Sold banking products to customers to meet set targets.
Scheduled meetings with customers to address credit card complaints and issues.
Prepared and submitted sales contracts for new credit card issuance or renewal.
Advised customers on credit offers and special promotions to close deals.
Educated customers on product usage, charges and fees for desired products.
Contacted new and existing clients to explore new avenues for income generation.
Submitted sales reports to supervisors to aid in decision-making and future planning.