Omer Mahmood
Agile Project Manager, Software Delivery
Dubai
Summary
Diligent project manager offering a proven record of success leading all phases of diverse Technology and Healthcare Projects. A business strategist by planning and managing multimillion-dollar projects, aligning business goals with technology solutions to drive processes improvements, competitive advantage, and bottom-line gains. Excellent communicator: Leverages technical, business, and financial acumen to communicate effectively with client executives and their respective teams. Expert in agile SDLC and waterfall methodologies. Known for the ability to produce high-quality deliverables that meet timelines, quality, and commercial targets.
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Agile Project Manager, Software Delivery
SCREENREACH INTERACTIVE
United Kingdom
07.2021 - Current
- Acting as Head of Project Office and part of the steering committee for the business
- Developed an Agile framework and Methodology for the Business
- Responsible for developing project plans based on client requirements, arrangement of the project team, and resources available
- Responsibility for Coordinating multiple, simultaneous projects by continually motivating clients, ensuring project expectations/timelines are met, and issues are addressed
- Manage the workload and set timelines for workstream managers
- Part of the steering committee in making decisive decisions of projects directions
- Full responsibilities as hands-on manager of the QA team
- UAT lead for all technical releases, ensuring testing processes are produced and executed correctly
- Performed software testing to uncover bugs and troubleshoot Functional issues prior to application launch.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Maintained open communication by presenting regular updates on project status to customers.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
Project Manager
COMMUNITY FIBER LIMITED
London
02.2020 - 06.2021
- Implement WAN & LAN projects through all phases of the Project lifecycle
- Prepared and updated project plans, resources, and status reports
- Developed full-scale project plans, responsible for defining project tasks and resource requirements; assembles and builds out implementation team and coordinated client implementations from both a business and data/IT perspective
- Serves as the liaison by understanding and interpreting business requirements, mapping process models, and designing technical solutions to satisfy requirements
- Experience in budget and quality control throughout the project life cycle
- Managed to reduce operational costs by 40% over the period of six months
- Experience in Stakeholders management and reporting
- Monitored project budgets and implemented process assessments
- Reduced project delivery time from three months to three weeks by developing the operational framework for the Business to Business (B2B) department
- Experience in the delivery of projects based on the Agile Scrum framework, Waterfall.
- Drove operational improvements which resulted in savings and improved profit margins.
- Used coordination and planning skills to achieve results according to schedule.
- Fostered relationships with vendors to promote positive working relationships.
- Developed and initiated projects, managed costs, and monitored performance.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Maintained open communication by presenting regular updates on project status to customers.
IT Infrastructure Project Manager
CAPITA IT SERVICES PLC
London
01.2019 - 02.2020
- UK National Health Service (NHS) WAN Transition program 140 Sites
- Gloucestershire Hospitals & GP surgeries HSCN clinical systems Implementation and Deployment 70 Sites
- London Borough of Croydon LAN infrastructure Implementation 370 Sites
- British Ministry of Defense Fire and Rescue, UK & Cyprus IT Infrastructure Implementation and Transitioning
- Kent County Council (WAN infrastructure deployment) 320 Sits
- British Government Standards and Testing Agency WAN infrastructure transition 260 Sites
- Controlled costs throughout projects to keep operations in line with budget plans.
- Built and utilized reporting systems to keep customers and management in the loop with the latest information.
- Communicated with all team members to keep the project on schedule.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
IT Project Manager
VODAFONE UK
London
12.2015 - 12.2018
- Delivered:
- UK National Health Services Blood and Transplant Core WAN & LAN Infrastructure Migration 430 site
- British Ministry of Justice Core Video Infrastructure & WAN, LAN refresh
- 290 sites
- Department for Environment, Food, and Rural Affairs (DEFRA WAN Infrastructure refresh Project) 250 site
Account Manager
VODAFONE UK
London
03.2013 - 12.2015
- Responsible for running the end-to-end Key Account Management of key business partners
- Developed and implemented plans to increase net sales revenue across both prepaid and contract across relevant channels
- Build strong relationships through proactive interaction with customers at all levels
- Stakeholder and Relationship Management and Customer Service
Education
Master of Science - Project Management
NORTHUMBRIA UNIVERSITY
United Kingdom 01.2017 - 10.2019
Bachelor of Science (B.S - Business Information Systems
UNIVERSITY OF WESTMINSTER
Diploma - IT Practitioners
CROYDON COLLEGE
Skills
Agile Delivery
Agile Software Development
Advanced problem solving
Project planning and development
Fluent in Arabic
Fluent in English
Project leadership
Project optimization
Timeline
Agile Project Manager, Software Delivery
SCREENREACH INTERACTIVE
07.2021 - Current
Project Manager
COMMUNITY FIBER LIMITED
02.2020 - 06.2021
IT Infrastructure Project Manager
CAPITA IT SERVICES PLC
01.2019 - 02.2020
Master of Science - Project Management
NORTHUMBRIA UNIVERSITY
01.2017 - 10.2019
IT Project Manager
VODAFONE UK
12.2015 - 12.2018
Account Manager
VODAFONE UK
03.2013 - 12.2015
Bachelor of Science (B.S - Business Information Systems
UNIVERSITY OF WESTMINSTER
Diploma - IT Practitioners
CROYDON COLLEGE