Omneya Yehia Sayed
Dubai
Summary
Skilled Business Development leader offering 9 years of experience in leading operations and enhancing revenue in pharmaceutical, BTL marketing and training industries. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
11
11
years of professional experience
Work History
Learning Solutions Advisor
Biz Group
2024.06 - Current
- Delivered exceptional customer service by promptly addressing concerns and questions, maintaining high levels of client satisfaction.
- Streamlined internal processes through the implementation of innovative tools and technologies, fostering a more efficient work environment.
- Managed multiple projects simultaneously while adhering to strict deadlines, showcasing strong time management skills.
- Analyzed complex problems to develop effective strategies, resulting in successful project outcomes.
- Proactively generate new business opportunities by independently targeting new clients across the Middle East
- Ensure clarity of your personal lead generation strategy, including required activity levels to drive lead generation and maintain a healthy pipeline (calls, meetings, opportunity value and conversion ratios
- Coordinate closed business deals from negotiation of contract through to integrating contract requirements with business operations, supporting the Customer Success Cycle
Freelance Trainer
Self-employeed
2014.01 - Current
- Scheduled and taught in class and online courses to increase learning opportunities
- Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
- Gathered and organized supplementary material to support structured lessons
- Trained 500+ trainees.
Business Development Manager
LOGIC Training & HR Development
2021.10 - 2023.12
- Developed strategic plans to achieve short- and long-term revenue objectives
- Directed account teams to achieve challenging profit targets by strategically evaluating options and implementing optimal solutions
- Pursued every opportunity to increase account revenue and diversify group revenue streams by continuously analyzing data and capitalizing on emerging trends
- Helped clients achieve goals with proactive management of available resources and deep understanding of current industry trends
- Led portfolio of client partnerships using consultative, forward-thinking approach
- Worked effectively with senior-level clients such as executives to build trusting and long-lasting relationships with key accounts
- Forecasted clients' needs effectively and offered innovative solutions for mission-critical objectives
- Directed work of 3 team members focused on strong customer relations and service delivery.
Client Advisor & Business Development Trainer
2019.01 - 2021.10
- Opened new accounts according to laid down rules and guidelines
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Arranged potential client contacts, cultivated relationships and followed through all service needs
- Developed new business by networking with prospects and valuable customers at people and organizational development and team building activities.
Account Manager
LOGIC Training & HR Development
2017.09 - 2019.03
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
- Elevated account management by predicting potential competitive threats and outlining proactive solutions
- Followed up on customized courses logistics with the operations department.
Marketing Account Manager
Touch Media International Marketing & Advertising Agency
2017.07 - 2017.08
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Sales & Soft Skills Trainer
Novartis Pharmaceutical
2017.01 - 2017.06
- Prepared educational materials such as module summaries, videos and informational packets
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training
- Developed training programs to meet company objectives
- Developed effective training manuals, modules and teaching aids.
Medical Representative
Novartis Pharmaceutical
2016.06 - 2017.06
- Implemented stories and anecdotes into speeches to make information more entertaining
- Researched material extensively before writing informative speeches
- Presented information regarding pharmaceutical products to groups of cardiologists
- Worked closely with Medical team to ascertain information that needed to be discussed in presentation
- Gathered and organized supplementary material to support structured lessons
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Executive Medical Representative
Novartis Pharmaceutical
2014.08 - 2017.06
- Served customers in a friendly, efficient manner following outlined steps of service
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Worked with medical teams on smooth implementation and operation of new products
- Performed cold-calling and follow-ups with leads to secure new revenue.
Education
Masters in Business Administration -
Liverpool John Moores University
Liverpool, UK09.2024
Diploma: Marketing -
The American University
Cairo, Egypt06.2018
Certificate: Professional Certified Trainer (PCT) -
The American University
Cairo, Egypt12.2016
Bachelor: Pharmacy And Drug Design -
Ain Shams University
Cairo, Egypt07.2014
Skills
- Customer Needs Assessment
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Adaptability and Flexibility
- Relationship Building
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Learning Solutions Advisor
Biz Group
2024.06 - Current
Business Development Manager
LOGIC Training & HR Development
2021.10 - 2023.12
Client Advisor & Business Development Trainer
2019.01 - 2021.10
Account Manager
LOGIC Training & HR Development
2017.09 - 2019.03
Marketing Account Manager
Touch Media International Marketing & Advertising Agency
2017.07 - 2017.08
Sales & Soft Skills Trainer
Novartis Pharmaceutical
2017.01 - 2017.06
Medical Representative
Novartis Pharmaceutical
2016.06 - 2017.06
Executive Medical Representative
Novartis Pharmaceutical
2014.08 - 2017.06
Freelance Trainer
Self-employeed
2014.01 - Current
Masters in Business Administration -
Liverpool John Moores University
Diploma: Marketing -
The American University
Certificate: Professional Certified Trainer (PCT) -
The American University
Bachelor: Pharmacy And Drug Design -
Ain Shams University
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