Omnia Ghonim
Freelancer Interpreter
Dubai
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Freelancer Interpreter
Multiple
2023.08 - Current
- Expanded professional network through attending industry events and engaging in online communities.
- Negotiated contracts with both clients and vendors effectively, ensuring mutually-beneficial terms were agreed upon.
- Boosted personal brand recognition through regular blog posts or articles showcasing my expertise in the field.
Turkish-English Translator
Localization Home (Translation Office)
2023.07 - 2023.08
- Maintained an up-to-date knowledge of language trends and developments to ensure the highest level of translation accuracy possible.
- Adapted to ever-changing client needs and project requirements, demonstrating flexibility and a commitment to excellence in all translation work.
Turkish Customer Care Representative
Raya Contact Center, RCC
2022.03 - 2023.06
- Managed high call volume with exceptional professionalism and efficiency.
- Conducted follow-up calls to ensure complete resolution of customer concerns and verify satisfaction levels.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Streamlined call response times for improved customer experience through effective communication techniques.
Simultaneous Interpreter
Teleperformance
2022.11 - 2023.05
- Facilitated global collaboration through expert simultaneous interpretation during video conferences and webinars.
- Streamlined language barriers with seamless interpretation of complex information for diverse audiences.
- Continuously honed linguistic skills through professional development opportunities such as workshops and industry conferences.
- Ensured client satisfaction by delivering professional simultaneous interpretation services in various industries.
- Enhanced communication by providing accurate and timely interpretation during high-level meetings.
Turkish Tour Guide
Ocean Tours
2022.09 - 2022.11
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
Education
Master of Arts - Turkish Literatures
Cairo University
Egypt 2024.06 - Current
Bachelor of Arts - Turkish Language And Literatures
Cairo University
Egypt 2001.04 -
Skills
Terminology Management
Intercultural Sensitivity
Accurate Translation
Timeline
Master of Arts - Turkish Literatures
Cairo University
2024.06 - Current
Freelancer Interpreter
Multiple
2023.08 - Current
Turkish-English Translator
Localization Home (Translation Office)
2023.07 - 2023.08
Simultaneous Interpreter
Teleperformance
2022.11 - 2023.05
Turkish Tour Guide
Ocean Tours
2022.09 - 2022.11
Turkish Customer Care Representative
Raya Contact Center, RCC
2022.03 - 2023.06
Bachelor of Arts - Turkish Language And Literatures
Cairo University
2001.04 -