Overview
Work history
Education
Languages
Timeline
Generic
OMNIA TARKHAN

OMNIA TARKHAN

Sharjah,UAE

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

RECEPTIONIST/SUPERVISOR

STRAWBERRY NURSERY
Sharjah, UAE
2023.02 - Current
  • Transcribed correspondence and documents into correct formats used by office team.
  • Maintained accurate and up-to-date databases containing confidential information.
  • Updated files and records with precise system navigation.
  • Scanned and uploaded documents into digital filing system.
  • Updated diaries and calendars with events, appointments and holidays for efficient planning.
  • Processed inbound communications, forwarding to relevant departments for resolution.
  • Updated executive diaries with daily appointments, set reminders, and added key details.
  • Managed queries in person, by phone and via email with exceptional customer care.
  • Organised and maintained filing system for easy staff access.
  • Documented daily work performed, reporting on incidents and accomplishments to inform management.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Operated multi-line phone systems, handling high volume of calls daily.
  • Handled basic clerical needs to help staff focus on more pressing matters.
  • Improved administration workflows to free up time and increase staff capabilities.
  • Documented staff entitlements and expenditures, matching information against allowances.
  • Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
  • Prepared professional high quality presentations using Microsoft PowerPoint and Excel spreadsheets.
  • Researched topics to compile summary or exhaustive data for different uses.
  • Welcomed arriving visitors and directed to appropriate meeting rooms.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
  • Accepted dictation from staff and created professional documents from provided information.
  • Maintained updated spreadsheets with metrics for tracking and reporting.
  • Followed written and verbal procedures, completing tasks with accuracy and efficiency.
  • Maximised team productivity by maintaining adequate levels of office supplies.
  • Typed documents, updated websites and compiled information for meetings with exceptional speed.
  • Processed incoming and outgoing parcels and correspondence for staff.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Delivered high-quality results within budget and timeframe targets.
  • Successfully delivered on tasks within tight deadlines.
  • Designed digital and print materials to engage audiences.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Built positive relationships with customers and clients to maintain outstanding service provisions.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Processed invoices and payment runs with complete accuracy.
  • Delivered tailored assistance to customers with disabilities.
  • Applied positive customer service approach to increase satisfaction levels.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Handled high volume calls to address customer inquiries and concerns.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Arabic teacher

BALLOON NURSERY
Sharjah, UAE
2016.05 - 2018.02
  • Adapted teaching styles and resources to suit student age and ability.
  • Supported students in achieving personalized linguistic goals within desired timeframes.
  • Built rapport with students, incentivizing engagement and interaction.
  • Tailored lesson delivery using proven techniques for students with additional learning needs.
  • Recommended books and resources to assist students in learning Arabic.
  • Planned dynamic, interesting lessons by incorporating variety of mediums.
  • Established positive, productive classroom environments for maximised student engagement.

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  • Displayed energy and enthusiasm in fast-paced environment.
  • Reviewed customer history to recommend appropriate products and services.
  • Designed digital and print materials to engage audiences.

Education

Bachelor's degree - Tourism and hotels

Tourism and hotels institute
Egypt
2005.09 - 2010.07

Diploma of Education - BUSINES ADMINISTRATION

Al-MANARA BUSUNESS ADMINISTRAION
EGYPT
2011.07 - 2011.12

Languages

English
Intermediate
Arabic
Native

Timeline

RECEPTIONIST/SUPERVISOR

STRAWBERRY NURSERY
2023.02 - Current

Arabic teacher

BALLOON NURSERY
2016.05 - 2018.02

Diploma of Education - BUSINES ADMINISTRATION

Al-MANARA BUSUNESS ADMINISTRAION
2011.07 - 2011.12

Bachelor's degree - Tourism and hotels

Tourism and hotels institute
2005.09 - 2010.07
OMNIA TARKHAN