OMPRAKASH CHUNNE
Sales Associate
Jumeriah Village Circle Dubai
Summary
Dedicated sales professional with history of success achieving coustomer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual clients needs. Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently build and loyalty and long-term relationship with coustomers while consistently achieving individual sales goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Associate
MEN'S FASHION ORION MALL LLB MUMBAI
Mumbai
12.2018 - 12.2019
- Trained and developed new sales team associates in product selling techniques and company procedures
- Implemented up-selling strategies such as recommending accessories and complementary purchase to boosts revenue
- Tracked stock using company inventory management software
- Maintained records related to sales, return and inventory availability
- Engaged with coustomers of effectively build rapport and lasting relationships
- Educated coustomers on promotions to enhance sales
Sales Associate
BATA SHOE STORE PHOENIX MARKET CITY MALL MUMBAI
Mumbai
03.2020 - 01.2021
- Greeted coustomers and directed to requested products
- Stayed current on available products, store promotions and coustomer service policies to better assist with any need
- Stocked Merchandise each week, clearly labeling items, arranging according to size or colour and preparing attractive displays
- Recommended alternative merchandise display style to management, which were implemented and resulted in a 35% improvement in sales
- Assisted team members inventory room labelling, products unloading merchandise, and cleaning up
Guest Service Associate
Americana Group
International City Dubai Mall
03.2022 - Current
- Greeting guests upon arrival and making them feel welcomed
- Accommodating general and unique requests.
- Maintaining an AWARENESS of all menu items and having solid product KNOWLEDGE
- Accurately and EFFICIENTLY process POS transactions, handle cash and safeguarding company ASSETS
- Respond APPROPRIATELY to guest concerns and communicate requests to management.
Education
Bachelor Of Commerce - Commerce
CJ
Tirora 06.2019 - 08.2021
Hospitality Studies HMCT - Science, Technology
KKSV
Gondia 06.2017 - 10.2018
Secondary School Certificate - Science Education
HVK
Mumbai 06.2013 - 03.2014
Higher Secondary School - Science Education
GES
Mumbai 06.2015 - 02.2016
Skills
Hospitality
Sales strategy implementation
Retail software
Sales management
Exceptional customer service
Influential Negotiation skill
Excellent communication and Relationship builder skill
Team collaboration
Timeline
Guest Service Associate
Americana Group
03.2022 - Current
Sales Associate
BATA SHOE STORE PHOENIX MARKET CITY MALL MUMBAI
03.2020 - 01.2021
Bachelor Of Commerce - Commerce
CJ
06.2019 - 08.2021
Sales Associate
MEN'S FASHION ORION MALL LLB MUMBAI
12.2018 - 12.2019
Hospitality Studies HMCT - Science, Technology
KKSV
06.2017 - 10.2018
Higher Secondary School - Science Education
GES
06.2015 - 02.2016
Secondary School Certificate - Science Education
HVK
06.2013 - 03.2014