Om Prakash Kumar
Supervisor Admission & Billing
Dubai
Summary
Experienced as Supervisor in medical billing, admission and operational activity with over 10 years of experience in Healthcare Industry including India and UAE. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Supervisor Admission & Billing
Om Prakash Kumar, Dubai
Dubai
11.2016 - Current
- Rechecking final bill before sending to insurance for final approval or to patient for payment to reduce ant revenue leakage.
- Updating bills and informing to patient on daily basis for outstanding payment.
- Prepares duty roster for staffs to ensure full staff coverage.
- Calls for regular meeting with staff to discuss work-related issues; identify barriers to improve service; and establish better communication.
- Coordinates and seek re-approval from higher management for discount on patient bills.
- Responsible to provide cost estimate for surgery to patient and converted 90%patient to retain for advised line of treatment.
Patient Care Supervisor
Fortis Memorial Research Institute
Gurgaon
07.2014 - 11.2016
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Tracked and prepared daily and monthly reports to present to leadership.
- Monitored bed management to keep patient admitting smoothly, informing maintenance department of any failures.
Supervisor of Operations
Alchemist Hospital
Gurgaon
07.2013 - 02.2014
- Motivated and trained employees to maximize team productivity. Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Documented transactions, orders and expenditures to gather patient flow data and forecast financial needs.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
Executive
Medanta The Medicity
Gurgaon
02.2010 - 06.2013
- Introduced new methods, practices and systems to reduce turnaround time.
- Responsible for IP billing for Chemo patient.
- Responsible for keeping track of chemo cycle.
- Participated in regular meetings with team to discuss issues, concerns and updates.
Senior Associate
Artemis Health institute
Gurgaon
12.2008 - 02.2010
- Registration of new patient with legal documentations.
- Provides information about charges for services done in emergency.
- Ambulance call handling
Education
MBA - Healthcare Administration
Sikkim Manipal University
Manipal 04.2006 - 05.2009
Bachelor of Science - Hospital Management
West Bengal University of Technology
Durgapur 05.2002 - 05.2003
Senior Secondary Certificate -
Saraswati Vidya Mandir
Sindri 02.2002 - 03.2003
Senior Secondary -
Saraswati Vidya Mandir
Sindri 02.2000 - 03.2001
Diploma in Computer Application -
Jharkhand
SindriSkills
Microsoft Office (Excel, Word, Power Point), Internet etcSupervisory skills
Medical billing knowledge
Operational Experience
Accomplishments
- Major Project-
- Topic: - Evaluation of average patient waiting time in OPD
- Duration: - 2 months
- Hospital: - P.D.Hinduja National Hospital and Medical Research Center (Mumbai), India.
Timeline
Supervisor Admission & Billing
Om Prakash Kumar, Dubai
11.2016 - Current
Patient Care Supervisor
Fortis Memorial Research Institute
07.2014 - 11.2016
Supervisor of Operations
Alchemist Hospital
07.2013 - 02.2014
Executive
Medanta The Medicity
02.2010 - 06.2013
Senior Associate
Artemis Health institute
12.2008 - 02.2010
MBA - Healthcare Administration
Sikkim Manipal University
04.2006 - 05.2009
Bachelor of Science - Hospital Management
West Bengal University of Technology
05.2002 - 05.2003
Senior Secondary Certificate -
Saraswati Vidya Mandir
02.2002 - 03.2003
Senior Secondary -
Saraswati Vidya Mandir
02.2000 - 03.2001
Diploma in Computer Application -
Jharkhand