ONYEDIKACHI JOSHUA GODWIN

• Make a site visit to evaluate the nature and value of the work.
• Delegate tasks appropriately to various team members.
• Receive and react to complaints(emergency, non-emergency, maintenance, and non-maintenance) from clients and team members.
• Schedule preventive maintenance as at when due and ensure that it is administered.
• Work closely with the maintenance supervisor in determining the equipment and supply needs of the building, especially new ones.
• Ensure that all administrative systems (Regulations) are well implemented.
• Communicating with clients about all projects, events, or services through prior notifications.
• Support the development of the business-wide FM initiatives including contract renewals and customer improvement plan
• Collaborate with the Finance department in Annual/Quarterly Service/Maintenance Charge collection.
• Make recommendations to the Property Manager
• Supervise, monitor, and prepare reports on the progress of all maintenance work
• Review monthly reports closely on expense items in the budget
• Proactive involvement in all contractor appointments and daily facility management Monitoring
• Coordinate with the facility management suppliers to maintain the asset register and administer a planned preventive maintenance program
• Continually review & and identify opportunities to maximize revenue and minimize costs
• Coordinating and keeping records of all Move-in/Out of the property.
• Comparing costs when obtaining quotes or tender from suppliers for goods and services to maximize cost-effectiveness
• Monitoring utility consumption closely, developing and implementing energy-saving philosophies.
• Planned and scheduled weekly meetings, generating thorough agendas and minutes to promote efficiency.

• Facilitated smooth occupant changeovers by forwarding meter readings and liaising with utility companies.
• Assessed portfolio of properties to guarantee compliance with industry regulations.
• Acted as the main point of contact for tenants, contractors, and third-party agents.
• Answered emergency inquiries, booked relevant contractors, and recorded incidents following best practices.

• Handled day-to-day and emergency incidents with a calm, professional demeanor, enabling positive outcomes.
• Safeguarded employee and visitor health, safety, and assets through effective on-foot patrols and CCTV observation.
• Established effective access control systems, logging staff and visitor movement for accurate site records.
• Provided friendly, courteous, and efficient front-desk assistance, earning consistently positive customer feedback.
• Analyzed and produced course-of-action reports, escalating security concerns to management when necessary.
• Administered effective first aid and liaised with emergency services.
• Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
• Engage in effective Customer Service help in reinforcing customer service standards, and ensure that all on site are focused on serving the customer.
• Responsible for monitoring site employee’s compliance with operational standards.
• Assist in Managing and making appropriate adjustments toward staff’s assignment schedules on-site.
• Direct and assign duties to on-site personnel as needed to ensure all aspects of work are covered.
• Assist in administrative duties including maintenance of files, records, monthly reports, and all required documents.
• Ensure immediate response to Resident and guest requests, report their complaints to the Supervisor, and assist in resolving such complaints.
• Keeping all required Security Logs to monitor all entry and exit from the building.
• Patrol the whole premises often reporting any finding to the Supervisor, and assigning such tasks where needed.
• Manage, train, and monitor team members and team leaders.

• Inspected access points for signs of tampering and secured against misuse.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Maintained consistent site security, enforcing rules, issuing notifications, and removing violators.
• Remained flexible in a rapidly moving environment and adapted to developing situations.
• Checked ID cards and documented details in the security log.
• Created a hazard-free environment by reporting on building damage and irregularities.
• Completed thorough incident reports, recording exact observations, occurrences, and witness statements.

• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Reported suspicious activities and persons to law enforcement for appropriate incident management.
• Patrolled facilities to prevent crime and unruly behavior.
• Implemented loss prevention strategies and handled shoplifters for retail clients.
• Observed central alarm systems for fire, intrusion, and safety alarm activation, promptly responding to emergencies.
• De-escalated threatening behavior with a firm and commanding presence.
• Covered evening and weekend shifts to meet company goals.
• Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
• Signed in and issued passes to visitors and contractors.
• Monitored, authorized, and recorded the entrance and departure of vehicles and visitors.

• Dubai Marriott Harbor And Suites
• Eliminated unauthorized access through effective employee and visitor screening.
• Identified safety risks by analyzing reports and camera footage.
• Inspected access points for signs of tampering and secured against misuse.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Secured cash and valuables against on-property loss or interference during transport.
• Maintained consistent site security, enforcing rules, issuing notifications, and removing violators.
• Collaborated with security teams and emergency services to resolve urgent situations.
• Remained flexible in a rapidly moving environment and adapted to developing situations.
• Checked ID cards and documented details in the security log.
• Created a hazard-free environment by reporting on building damage and irregularities.
• Completed thorough incident reports, recording exact observations, occurrences, and witness statements.
• Completed regular patrols after business hours, preventing intrusions and detecting problems.
• Worked in the security control room to continuously monitor CCTV feeds.
• Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
• Investigated alarms and incidents with rigorous evidence collection.
• Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.

• Responsible for designing and building electronic equipment, such as computer chips, speakers, radios, televisions, and cell phones.
• Responsible for designing, developing, and testing components, devices, systems, or equipment

that use electricity as part of their source of power.

• Responsible for Electronic appliance repairs.
• Design electrical components as per the specifications provided.
• Inspect and test electronic components, systems, and software.

• Restored functionality of systems by isolating malfunctioning equipment and performing necessary repairs.
• Identified future electronic systems by studying customer requirements and industry trends.
• Evaluated systems operations and recommended design modifications to meet customer standards.
• Designed digital and analog circuits with meticulous attention to accuracy and quality standards.