ORAN ZORGET GIBSON
Dundonald,Scotland
Summary
To secure a challenging position in my chosen industry: leveraging my technical expertise, passion for sport and the outdoors and commitment to always delivering exceptional service to smash expectations.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Temporary Bike Mechanic
Rebike
Kempten
2024.09 - 2025.01
- Company Overview: Sustainable bike company
- Headhunted to work in the refurbishment department of a sustainable bike company
- Attention to detail, health and safety, compliance to system and protocol
- Adherence to targets
- Sustainable bike company
Bike Mechanic
Alpine Elements
Morzine
2024.06 - 2024.09
- Managing a fleet of 300+ hire bikes in a premium tourist resort
- Procurement, logistics and operational planning and support
- Customer service and offering tourists advice, induction and coaching
Bike Mechanic
Adrenalin Uplift / The Bike Shop
Tweed Valley
2022.08 - 2024.06
- A skilled and efficient mechanic responsible for 30+ rental enduro / e-bikes
- Managing rental bookings and providing daily inductions, bike fitting and setup
- Leading scheduled and ad hoc mechanical assessment and repair/replacement work
- Stock management, preparing quotations for customers and bike building/prep
- Managing bookings for repairs, rentals, uplift services for coordinating staffing
- Providing needs analysis, retail product advice and sales in person and by phone
- Social media community management, online enquiries, order prep and fulfillment
- Personable and knowledgeable customer service expert and active cyclist
- Proven record of upselling, generating, repeat business and customer retention
General Assistant
Auchans Bar & Restaurant
Dundonald
2022.04 - 2022.08
Self-Employed Mobile Bike Mechanic
2020.04 - 2021.09
- Booking assessments and follow up maintenance and servicing including rebuilds
- Provided customer advice with regards to suitability, ride style, fit and budget
- Sourcing, ordering and building new bikes, components, accessories and safety gear
- Social media marketing & sales communication via mobile apps, phone and email
- Developed a loyal customer base with consistently positive reviews and referrals
Intern
Ocean 360
Dubai
2020.07 - 2021.04
- Company Overview: High value yacht broker based at Bulgari Marina
- Internship for a high value yacht broker with based at Bulgari Marina
- Piloting power yachts up to 45’ between delivery centres and internal berths
- Duties including assisting with security, maintenance, driving and navigation
- Inspecting and valeting yachts with preparation for client viewings and bookings
- Vessel maintenance tasks in dock/dry dock, including underwater cleaning
- Ensuring compliance with health and safety protocols and company procedures
- Trusted with stakeholder and company confidentiality, including VIP clients
- High value yacht broker based at Bulgari Marina
Watersports Assistant & Receptionist
Al Hamra Yacht Club
Ras Al Khaimah
2019.10 - 2020.04
- Session leader, cleaning and serving food and beverage
- Cash handling
Education
HNC Sports Coaching and Development -
Borders College
Tweed Valley, Scotland 2022.08 - 2024.06
Professional Development Award Level 7 - Sports Coaching
Borders College
2023.08 - 2024.06
Scottish Highers - Business, English & Geography.
Marr College
Troon 2021.06 - 2022.06
National 5 - Biology, English, French, Geography, Maths, PE & Travel and Tourism
Marr College
Troon 2020.06 - 2021.06
Skills
- Highly effective communicator
- Establishing rapport
- Caring for bikes
- Caring for customers
- International experience
- Growth mindset
- Adaptability to new environments
- Adaptability to diverse social environments
Certification
- Technical Trail Leader (MTB) Level 2, 72 hours verified/observed cycle coaching
- Outdoor / Remote First Aid Level 2
- Dirt Trail Building / Maintenance (MTB) Level 2
- RYA Power Boat Driver Level 2
- RYA Assistant Dinghy Sailing Instructor
- RYA Sailing certifications, level 1 - 4
- Advanced sailing (spinnaker use, navigation)
- Full UK Driving Licence
Affiliations
- Mountain Biking; Skiing; Climbing
Accomplishments
Various MTB Cross country and downhill competitions
Timeline
Temporary Bike Mechanic
Rebike
2024.09 - 2025.01
Bike Mechanic
Alpine Elements
2024.06 - 2024.09
Professional Development Award Level 7 - Sports Coaching
Borders College
2023.08 - 2024.06
HNC Sports Coaching and Development -
Borders College
2022.08 - 2024.06
Bike Mechanic
Adrenalin Uplift / The Bike Shop
2022.08 - 2024.06
General Assistant
Auchans Bar & Restaurant
2022.04 - 2022.08
Scottish Highers - Business, English & Geography.
Marr College
2021.06 - 2022.06
Intern
Ocean 360
2020.07 - 2021.04
National 5 - Biology, English, French, Geography, Maths, PE & Travel and Tourism
Marr College
2020.06 - 2021.06
Self-Employed Mobile Bike Mechanic
2020.04 - 2021.09
Watersports Assistant & Receptionist
Al Hamra Yacht Club
2019.10 - 2020.04