ORAN ZORGET GIBSON
Dundonald,Scotland
Summary
To secure a challenging position in my chosen industry: leveraging my technical expertise, passion for sport and the outdoors and commitment to always delivering exceptional service to smash expectations.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Temporary Bike Mechanic
Rebike
Kempten
09.2024 - 01.2025
- Company Overview: Sustainable bike company
- Headhunted to work in the refurbishment department of a sustainable bike company
- Attention to detail, health and safety, compliance to system and protocol
- Adherence to targets
- Sustainable bike company
Bike Mechanic
Alpine Elements
Morzine
06.2024 - 09.2024
- Managing a fleet of 300+ hire bikes in a premium tourist resort
- Procurement, logistics and operational planning and support
- Customer service and offering tourists advice, induction and coaching
Bike Mechanic
Adrenalin Uplift / The Bike Shop
Tweed Valley
08.2022 - 06.2024
- A skilled and efficient mechanic responsible for 30+ rental enduro / e-bikes
- Managing rental bookings and providing daily inductions, bike fitting and setup
- Leading scheduled and ad hoc mechanical assessment and repair/replacement work
- Stock management, preparing quotations for customers and bike building/prep
- Managing bookings for repairs, rentals, uplift services for coordinating staffing
- Providing needs analysis, retail product advice and sales in person and by phone
- Social media community management, online enquiries, order prep and fulfillment
- Personable and knowledgeable customer service expert and active cyclist
- Proven record of upselling, generating, repeat business and customer retention
General Assistant
Auchans Bar & Restaurant
Dundonald
04.2022 - 08.2022
Self-Employed Mobile Bike Mechanic
04.2020 - 09.2021
- Booking assessments and follow up maintenance and servicing including rebuilds
- Provided customer advice with regards to suitability, ride style, fit and budget
- Sourcing, ordering and building new bikes, components, accessories and safety gear
- Social media marketing & sales communication via mobile apps, phone and email
- Developed a loyal customer base with consistently positive reviews and referrals
Intern
Ocean 360
Dubai
07.2020 - 04.2021
- Company Overview: High value yacht broker based at Bulgari Marina
- Internship for a high value yacht broker with based at Bulgari Marina
- Piloting power yachts up to 45’ between delivery centres and internal berths
- Duties including assisting with security, maintenance, driving and navigation
- Inspecting and valeting yachts with preparation for client viewings and bookings
- Vessel maintenance tasks in dock/dry dock, including underwater cleaning
- Ensuring compliance with health and safety protocols and company procedures
- Trusted with stakeholder and company confidentiality, including VIP clients
- High value yacht broker based at Bulgari Marina
Watersports Assistant & Receptionist
Al Hamra Yacht Club
Ras Al Khaimah
10.2019 - 04.2020
- Session leader, cleaning and serving food and beverage
- Cash handling
Education
HNC Sports Coaching and Development -
Borders College
Tweed Valley, Scotland 08.2022 - 06.2024
Professional Development Award Level 7 - Sports Coaching
Borders College
08.2023 - 06.2024
Scottish Highers - Business, English & Geography.
Marr College
Troon 06.2021 - 06.2022
National 5 - Biology, English, French, Geography, Maths, PE & Travel and Tourism
Marr College
Troon 06.2020 - 06.2021
Skills
- Highly effective communicator
- Establishing rapport
- Caring for bikes
- Caring for customers
- International experience
- Growth mindset
- Adaptability to new environments
- Adaptability to diverse social environments
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Certification
- Technical Trail Leader (MTB) Level 2, 72 hours verified/observed cycle coaching
- Outdoor / Remote First Aid Level 2
- Dirt Trail Building / Maintenance (MTB) Level 2
- RYA Power Boat Driver Level 2
- RYA Assistant Dinghy Sailing Instructor
- RYA Sailing certifications, level 1 - 4
- Advanced sailing (spinnaker use, navigation)
- Full UK Driving Licence
Affiliations
- Mountain Biking; Skiing; Climbing
Accomplishments
Various MTB Cross country and downhill competitions
Timeline
Temporary Bike Mechanic
Rebike
09.2024 - 01.2025
Bike Mechanic
Alpine Elements
06.2024 - 09.2024
Professional Development Award Level 7 - Sports Coaching
Borders College
08.2023 - 06.2024
HNC Sports Coaching and Development -
Borders College
08.2022 - 06.2024
Bike Mechanic
Adrenalin Uplift / The Bike Shop
08.2022 - 06.2024
General Assistant
Auchans Bar & Restaurant
04.2022 - 08.2022
Scottish Highers - Business, English & Geography.
Marr College
06.2021 - 06.2022
Intern
Ocean 360
07.2020 - 04.2021
National 5 - Biology, English, French, Geography, Maths, PE & Travel and Tourism
Marr College
06.2020 - 06.2021
Self-Employed Mobile Bike Mechanic
04.2020 - 09.2021
Watersports Assistant & Receptionist
Al Hamra Yacht Club
10.2019 - 04.2020
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