Orfely Jessica Nicasio
Learning Support Assistant
Dubai,Discovery Garden
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Learning Support Assistant
Gems Founder School Al Mizhar
Dubai
08.2022 - Current
- Supported lead teacher in lesson planning and learning activities.
- Assisted with development and analysis of Individual Education Plans (IEP) and Behavior Support Plans (BSP).
- Stayed up-to-date on most recent curricula and teaching strategies.
- Provided detailed feedback to teachers and parents regularly regarding individual student progress.
Assistant Teacher
Gems Founder School Al Mizhar
Dubai
08.2019 - 07.2022
- Supported student physical, mental, and social development using classroom games and activities.
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Planned, prepared and presented group assignments to encourage collaboration.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Supervised recess, lunch and daily student intake and dismissal.
Bus Supervisor
Gems Founder School Al Mizhar
Dubai
09.2018 - 07.2019
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Provided physical assistance while loading and unloading children to promote safety and minimize delays at each route stop.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Secured special seats and restraint devices used by students.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Worked with bus driver and parents to meet specialized needs of passengers.
Cash Handler
Lee'sWok Restaurant
Dubai
03.2014 - 06.2018
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Supported customer service, providing informational resources regarding promotions and sales.
- Participated in inventory control and loss-prevention programs to reduce shortage.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
- Completed transactions, exchanges and returns to support payment processing.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Waitress Trainee
SnookerWorld
Dubai
02.2012 - 02.2014
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Holy Infant College
Tacloban City, Philippines 03.1994 - 03.1994
Skills
Special education
Timeline
Learning Support Assistant
Gems Founder School Al Mizhar
08.2022 - Current
Assistant Teacher
Gems Founder School Al Mizhar
08.2019 - 07.2022
Bus Supervisor
Gems Founder School Al Mizhar
09.2018 - 07.2019
Cash Handler
Lee'sWok Restaurant
03.2014 - 06.2018
Waitress Trainee
SnookerWorld
02.2012 - 02.2014
High School Diploma -
Holy Infant College
03.1994 - 03.1994
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