Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Operations Assistant
Chinese Palace Group
Dubai
06.2015 - 07.2023
Assisted with day-to-day operations of the facility, including scheduling and customer service.
Oversaw timesheet processes to support onboarding, projects, and finance functions.
Reviewed invoices, work orders, and production reports to verify accuracy.
Evaluated KPI reporting and suggested potential corrective actions.
Gathered, organized, and modeled data to assist management in making key decisions.
Communicated with staff on performance and training matters.
Monitored production, identifying operational inefficiencies and bottlenecks.
Coordinated complex diaries and organized meetings and appointments.
Measured efficiency of internal processes and recommended ways to improve.
Alerted senior staff of upcoming critical tasks and deadlines.
Met standards set in agreed operational procedures and statutory requirements.
Followed up on telephone and verbal enquiries to verify prompt and polite responses.
Liaised with external stakeholders to address operational needs and requirements.
Compiled operational data and prepared reports, presentations, and correspondence.
Supported onboarding process for new contractor placements on client engagements.
Prepared and proofread reports detailing operations activities.
Worked closely with internal teams to address key business projects, sustainability, and zero carbon initiatives.
Education
Bachelor of Science - Hotel and Restaurant Management
ABE International Business College
Bacolod City, Philippines
06.2007 - 05.2009
High School Diploma -
Doña Hortencia Salas Benedicto NHS
la Carlota City, Philippines
06.2002 - 05.2006
Skills
General administration
Document management
Inventory purchasing
Project coordination
Administrative support
Confidentiality understanding
Microsoft Office proficiency
Inter-office communications
Executive presentation development
Vendor relations skills
Report analysis
Prioritization and time management
Expense tracking
Languages
English
Fluent
Timeline
Operations Assistant
Chinese Palace Group
06.2015 - 07.2023
Bachelor of Science - Hotel and Restaurant Management
ABE International Business College
06.2007 - 05.2009
High School Diploma -
Doña Hortencia Salas Benedicto NHS
06.2002 - 05.2006
Similar Profiles
Kyaw Lin TunKyaw Lin Tun
Server at Chinese Palace Restaurant Group Co,LtdServer at Chinese Palace Restaurant Group Co,Ltd