Osama A. Aminallah
Riyadh,Saudi Arabia
Summary
Versatile and results driven professional Chemical Engineer brining +10 years of accomplishment in account management and new business development. tenacious with resilient and resourceful approach to obtaining and serving customers in oil & gas industries.
Experienced in specialty chemicals Treatment Control of water quality, Corrosion/scale, Optimization in cooling and steam systems as well as process system to reduce the total cost of operations.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
District Representative & Team Leader
Nalco Water I An Ecolab Company
Riyadh, Saudi Arabia
06.2019 - Current
- Work closely with current customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales within assigned territory.
- Develop strong relationships with key stakeholders in current and new customers, including plant or facility executives.
- Generate a monthly executive dashboard and reports to stakeholders.
- Provide technical support to customers; identifying and resolving customer complaints, escalating as required.
- Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
- Actively sell and support innovations and technology in assigned customers to promote long-term business relationships.
- Managed long-term customer relationships, totaling annual revenue of $ 3,000,000.
- Train/ lead and manage team of Four to exceed targets and effectively retain the accounts.
- Generate management reports on account health and target delivery.
- Delivering a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Chemical Application Engineer
Nalco Water I An Ecolab Company
Riyadh, Saudi Arabia
12.2014 - 06.2019
- Provides contractual service and assist customers with problem solving support regarding the Company's products / applications / solutions.
- Conduct site surveys, product / applications / system audits.
- Responsible for all water analysis in the steam and cooling systems and provide recommendations accordingly.
- Technical consultation for customer Engineers and operation about their cooling and steam system.
- Issuing a technical report regarding to the customer system conditions in each visit.
- Responsible for all aspects of safety on the job, including the operation in compliance with HSE policies.
- Builds effective customer relationships through effective business calls and customer entertainment at all levels of the plant organization.
- Focuses on customer retention and improving customer satisfaction through excellence in the application of the service Standards and customer feedback surveys.
- Preparing KPIs and Consumption reports.
- Training of customer operation and Engineers about the steam and cooling system.
- Assist Key Account Managers to prepare new business and looking for new business opportunities.
- Safety champion Role: To lead District team safety process to Goal Zero.
- Assure implementations for all safety requirements and Highlighting safety concerns.
- Monitor the department safety performance to meet goals of Goal Zero.
Production Planning and Inventory controller
Sedres Chemical Solutions mfg.co
Al-Jubail, Saudi Arabia
06.2013 - 12.2014
- Preparation of the required materials and follow up of production.
- Coordinate production workflow for one or multiple products.
- Plan and prioritize operations to ensure maximum performance and minimum delay.
- Determine manpower, equipment and raw materials needed to cover production demand Assign workers and other staff to particular production operations.
- Assist the government liaison officer in dealing with government agencies regarding the technical aspects of the products and factory operation.
- Prepare and submit status and performance reports.
- Collaborate with quality control, warehouse and other staff.
- Inventory control of incoming raw materials and outgoing finished products and packaging materials.
Operation Engineer
Khartoum Refinery Company LTD,
Khartoum, Sudan
02.2011 - 03.2012
- Working with lead engineers to operate, monitor unit KPI's and improve the efficiency and ensuring the process works at the optimum level, to the right rate and quality of Products, to meet refinery needs.
- Applying the principles of mass and heat transfer to process and equipment conceptual design (distillation column, fired heaters, heat exchangers, pumps, piping...etc),
- send daily recommendations to utility operation foreman to make sure all systems are within the operating ranges and maintaining the KPI within the targets.
- Streamlined production and minimized waste using automated solutions.
- Wrote Standard Operating Procedures and product specifications.
- Rotating assignment to several units to understand the processes like Crude distillation unit (CDU) - Residue fluid catalytic cracking (RFCC) - Diesel hydrotreating unit (DHT) - Delayed coking unit (DCU) - Gasoline-diesel hydrotreating unit (GDHT) and Continuous catalytic reforming (CCR)
- Participate with project management team for refinery expansion projects.
- Created detailed technical drawings outlining key engineering specifications.
Education
B.Sc. Honors - Chemical Engineering
University of Khartoum
Sudan 09.2005 - 09.2010
Skills
- CRM Software proficiency
- Consultative sales
- Sales territory management
- Ability to show value delivered
- Ability to work in teams or as an individual
- Hard worker and able to work under pressure
- Excellent communication and organizational skills
- Excellent relationship building
- Data analysis and data management
- Microsoft office (Word, excel, Power point)
- PI process Book
- Microsoft power Bi & dashboards
Languages
Arabic
Native
English
Fluent
Accomplishments
- Outstanding contributor to MENA team, Mar 2016.
- Outstanding performance as safety champion,2017
- Gold award for Outstanding Services and remarkable efforts ,2018
- Gold award council of professionals (increase in sales), 2019
- Power Bi - Prepared and formatted high level reports, dashboards for monthly review utilizing my skills in interpreting and analyzing data to furnish insights, analytics, and business intelligence needed to guide decisions.
- Retain customer with three contracts renewals and increase revenue by 50% in three years.
Certification
- CPSP - Certified Professional Sales Person.
Timeline
District Representative & Team Leader
Nalco Water I An Ecolab Company
06.2019 - Current
Chemical Application Engineer
Nalco Water I An Ecolab Company
12.2014 - 06.2019
Production Planning and Inventory controller
Sedres Chemical Solutions mfg.co
06.2013 - 12.2014
Operation Engineer
Khartoum Refinery Company LTD,
02.2011 - 03.2012
B.Sc. Honors - Chemical Engineering
University of Khartoum
09.2005 - 09.2010
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