Osama Mohamed Hamed
Dubai
Summary
Adept Logistics Coordinator in Clearing & Forwarding business , enhancing operational efficiency and reducing freight costs through strategic planning and negotiation. Excelled in customer service and Zoho CRM expertise, ensuring seamless shipment coordination and compliance. Demonstrates exceptional problem-solving and leadership skills, driving significant improvements in logistics processes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
Dila Clearing & Forwarding
Dubai, UAE
03.2022 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Reduced transportation & freight costs by negotiating with carriers.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Maintaining open communication with customers and overseas partners to update all parties with latest shipping changes.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts for LCL & FCL shipments.
- Planned and supervised door to door shipments whether FCL or LCL.
- Updating clients on cargo by closely monitoring sheet and tracking processes.
- monitoring & supervising export shipments from india .
- Deep knowledge of Dubai trade & clearance procedures,
- handling imported goods to UAE and maintaining the proper import BOE type & procedures .
- handling re-export shipment & in-transit shipments.
- familiar with FCL clearance process in iraq.
- handling cross trade shipments VIA WCA.
- coordinating stuffing process of LCL cargo for consolidation purposes.
- dealing with shipping information via WISE TECH & ZOHO CRM system.
- Implemented software solutions to streamline logistics processes, improving overall productivity and efficiency.
Logistics Executive
Latt Logistics
Alexandria, Egypt
03.2019 - 01.2022
- Directing day-to-day operations focusing on attainment of key business metrics.
- Preparing various export and supplier forms for customs submittal.
- Designing export strategies to meet project requirements for delivery timeframe.
- Advising customers on transportation options, types of carriers or shipping routes.
- Following SOPs with all customer account actions and data management to keep consistent service levels.
- Tracking shipments processing through customs and other agencies and obtained clearances.
- Reviewing and signing documents on behalf of clients in line with power of attorney limitations.
- Creating documents of load plans, cargo clearance inspections and transportation processes.
- Determining methods of shipment and preparing bills of lading, invoices and other shipping documents
- Updating clients on cargo by closely monitoring sheet and tracking processes.
Education
Bachelor of Science - International Transportation
Arab Academy For Science And Technology
Logistics & Supply Chain 06.2017
Skills
Problem-Solving
Decision-Making
Logistics Analysis
Customer Service
Shipment Coordination
Shipment Tracking
Invoicing and shipping documentation
Transportation Planning
Warehousing Processes
Scheduling Coordination
Freight Negotiation
Analytical Thinking
Sales Support
Efficiency Improvement
International Logistics
Load planning support
Motivational Leadership
zoho CRM & cargo wise expertise
Attention to Detail
Flexibility and Adaptability
Strategic Planning
Estimate Documentation
Timeline
Logistics Coordinator
Dila Clearing & Forwarding
03.2022 - Current
Logistics Executive
Latt Logistics
03.2019 - 01.2022
Bachelor of Science - International Transportation
Arab Academy For Science And Technology