Oshin Thapa Magar
Abudhabi
Summary
Motivated Associate with over 8 years of experience in sales , marketing and customer service.Effective multitasker with strong organisational skills. Thrives in fast-paced, deadline-orientated environments. Known for strong relationship-building and communication skills, offering superior ability to foster positive work culture among teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Trainer
Lagadere Travels Retailer
09.2025 - Current
- Developed customized training programs to enhance employee performance and engagement.
- Evaluated training effectiveness through feedback mechanisms, ensuring continuous improvement.
- Collaborated with management to identify training needs aligned with organizational goals.
- Conducted assessments to measure knowledge transfer and applied learning in the workplace.
- Provided coaching and mentoring to employees.
Sales Associate
Lagadere Travel Retail (Abudhabi Airport)
03.2025 - Current
- Exceeded sales targets through effective customer engagement and tailored product recommendations.
- Established rapport with customers, fostering loyalty through personalized service and follow-up communications.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Sales Associate
Jashanmal Group company
09.2020 - 09.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Used product knowledge, sales abilities and customer relations skills to drive substantial
Retail Sales Associate
Carrefour hypermarket
12.2015 - 08.2020
- Explained information about quality, value and style of products to influence customer buying decisions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
High school (+2) - Business management
Gayankunja college
Kathmandu, Nepal04.2012
Skills
- Management skill
- Leadership skill
- Customer service oriented
- Self-motivated
- Confident communicator
- Positive attitude
Personal details
Nationality : Nepal
DOB: January 20 ,1996
Marital status: Unmarried
Visa status: Residence Visa
Language
Nepali
English
Hindi
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge .
Certification
Employee of month
Certificate trainer
Timeline
Certified Trainer
Lagadere Travels Retailer
09.2025 - Current
Sales Associate
Lagadere Travel Retail (Abudhabi Airport)
03.2025 - Current
Retail Sales Associate
Jashanmal Group company
09.2020 - 09.2023
Retail Sales Associate
Carrefour hypermarket
12.2015 - 08.2020
High school (+2) - Business management
Gayankunja college