Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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OSMAN MHADI ALI OSMAN

OSMAN MHADI ALI OSMAN

Dubai,united Arab emirates

Summary

Meticulous professional specializing in reservation management and proficient in Microsoft Office Suite. Exhibits exceptional multitasking and time management abilities, fostering effective team collaboration and precise financial transactions. Skilled in data entry, aiming to apply these strengths in a dynamic environment to drive organizational success.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Reservation Agent

DUNES HOTEL APARTMENTS
Dubai, United Arab Emiarts
09.2021 - 08.2025
  • Streamlined check-in process, significantly reducing guest wait times.
  • Resolved room issues through collaboration with housekeeping and maintenance teams.
  • Managed financial transactions, collecting room deposits and fees efficiently.
  • Swiftly assisted in reservation process for accurate bookings.
  • Handled multiple tasks calmly under pressure.
  • Utilised Microsoft Office Suite to enhance daily operations.
  • Conducted night audits, ensuring MIS report accuracy.
  • Responded to guest inquiries professionally via phone, email, and in person.
  • Collaborated with sales team to improve reservations process.
  • Assisted in customer query resolution by displaying extensive knowledge of company's booking system.

Accountant Assistant

ALHADF SERVICE COMPANY
Khartoum, Sudan
05.2019 - 06.2021
  • Identified potential financial risks through thorough transaction history reviews.
  • Managed payroll duties, ensuring timely wage disbursement to employees.
  • Effectively managed cash flow to facilitate uninterrupted business operations.
  • Assisted in tax preparation, guaranteeing compliance with regulatory requirements.

Education

Bachelors - Financial Accounting

Sudan University of Science And Technology
Khartoum
01.2020 - 01.2022

Skills

  • Reservation management
  • Microsoft Office Suite proficiency
  • Multitasking
  • Time management
  • Team collaboration
  • Financial transactions
  • Data entry expertise

Certification

Driving license, Valid UAE Driving License

Languages

Arabic
Native
English
Proficient (C2)

Timeline

Reservation Agent

DUNES HOTEL APARTMENTS
09.2021 - 08.2025

Bachelors - Financial Accounting

Sudan University of Science And Technology
01.2020 - 01.2022

Accountant Assistant

ALHADF SERVICE COMPANY
05.2019 - 06.2021

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OSMAN MHADI ALI OSMAN