Oumaima Enneddam
Dubai
Summary
Outgoing, sociable, and well-presented professional with a strong attention to detail. Combining fresh ideas with meticulousness has fostered positive relationships with managers, colleagues, and most importantly, people. Thrives in collaborative environments and excels at building rapport with diverse individuals. Passionate about connecting with others and committed to delivering exceptional results, consistently contributing to team success and driving organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Experience Specialist
Wheely
09.2023 - Current
International Business Development and Marketing Supervisor for African Region
Liv Hospital Group
07.2022 - 08.2023
International Patient Relations Specialist
Istanbul Florence Nightingale Hospitals
03.2021 - 06.2022
Guest Care Agent in Front Office Department
Radisson Blu Hotel Sisli Istanbul
12.2019 - 11.2020
Hostess and Receptionist in Hospitality Industry
Evolve London
09.2018 - 02.2019
Internship in Human Resources Department
AKKA GOLD Holding (Managem Casablanca)
01.2016 - 12.2016
Education
MA - International Business
Regent's University
London07.2019
Certificate level B2 - Business English Language studies
The Language Gallery
London07.2017
Bachelor - Management of Organisations
International University of Casablanca
01.2016
A level - Physics-Chemistry
Tazi II Schools
Casablanca01.2013
Skills
- Teamwork
- Multitasking
- Friendly
- Approachable
- Trustworthy
- Responsible
- Flexibility
- Adaptability
- Cultural Sensitivity
- Diversity
Skillsandcompetences
Suite office (WORD -EXCEL- ACCESS- Power Point), VBA, Mother Language, Bilingual, Advanced, Advanced, Intermediate, Basics
Certification
IELTS certificate
Business English Certificate
Hospitality Certificate
First Aid Certificate
Languages
Arabic
Bilingual or Proficient (C2)
Fre
Advanced (C1)
English
Advanced (C1)
Turkish
Advanced (C1)
Spanish
Intermediate (B1)
Timeline
Customer Experience Specialist
Wheely
09.2023 - Current
International Business Development and Marketing Supervisor for African Region
Liv Hospital Group
07.2022 - 08.2023
International Patient Relations Specialist
Istanbul Florence Nightingale Hospitals
03.2021 - 06.2022
Guest Care Agent in Front Office Department
Radisson Blu Hotel Sisli Istanbul
12.2019 - 11.2020
Hostess and Receptionist in Hospitality Industry
Evolve London
09.2018 - 02.2019
Internship in Human Resources Department
AKKA GOLD Holding (Managem Casablanca)
01.2016 - 12.2016
MA - International Business
Regent's University
Certificate level B2 - Business English Language studies
The Language Gallery
Bachelor - Management of Organisations
International University of Casablanca
A level - Physics-Chemistry
Tazi II Schools
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