Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Oussama Belaichi

Oussama Belaichi

Ras Al Khayma

Summary

Proactive and caring worker with more than three years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Background includes studying in multi languages environments to perform document and verbal translation tasks. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in Arabic to English translations.

Overview

6
6
years of professional experience

Work History

Entertainment Supervisor

BM Hotels And Resort
09.2021 - Current
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Adapted to various performance styles to suit diverse audiences.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Organizing event and team-buildings for outside groups
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Guest Relations Agent

Sailors hotel
07.2020 - 11.2021
  • Anticipated and attentively handled guest needs or concerns.
  • Compiled feedback to help management improve guest relations policies and prevent common conflicts.
  • Distributed promotional items and coordinated special guest engagement events.
  • Advised guests about on-property and off-site amenities best suiting needs.
  • Coordinated schedules and set appointments for guests and staff.

English Tutor

la route brillante
10.2017 - 06.2020
  • Improved students' written and verbal English skills through personalized learning programs.
  • Developed student confidence through positive reinforcement strategies.
  • Administered standardized tests to assess student strengths and weaknesses.

Education

English Studies - Linguistics And Literature

Universite Cadi Ayyad
Marrakech,Morocco.
06.2019

Skills

  • Verbal and Written Communication
  • Grammatical Skills
  • Translation Requirements Outline
  • Quality Control Analysis
  • Editing Skills
  • Team Teaching and Collaboration
  • Critical Thinking
  • Team player

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Russian
Elementary (A2)

Timeline

Entertainment Supervisor

BM Hotels And Resort
09.2021 - Current

Guest Relations Agent

Sailors hotel
07.2020 - 11.2021

English Tutor

la route brillante
10.2017 - 06.2020

English Studies - Linguistics And Literature

Universite Cadi Ayyad

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Oussama Belaichi