OUSSAMA BOUAYAD
Dubai,UAE
Summary
Head of Supply Chain and Operations for MEA, Turkey and Indian subcontinent regions with extensive experience in managing cross-functional operations in a multi-site global environment with more than 10 years of career success in developing and executing operational strategies to accomplish top & bottom-line profitability.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certification
Work History
Head of Supply Chain & Operations - MEAI & Turkey
Lohmann & Rauscher
Dubai, UAE
05.2021 - Current
- Manage and lead purchasing, production planning, warehouse, inventory control, receiving, and outsourcing personnel.
- Manage resources, information, and goods by planning, implementing and controlling goods and services.
- Manage entire Supply Chain process from suppliers to consumers.
- Evaluate past performance data to forecast needs and purchasing/production levels.
- Develop strategic plans to improve productivity, quality, and efficiency of operations.
- Manage Global Supply Chain performance metrics to ensure operational performance goals are met.
- Ensure issues regarding new/existing orders are resolved in a timely and cost-efficient manner.
- Improved HUB truck arrival times from 24% to 90% on-time in six months.
- Manage product pricing estimations based on group guidelines to achieve group targets and overall margins.
- Manage tactical warehouse operations, maintaining 99.9% inventory accuracy.
- Run monthly KPI analysis (forecast accuracy & fluctuations, forecast vs. orders vs. shipments).
Supply Chain & Customer Service Manager - MEA
Lohmann & Rauscher
Dubai, UAE
07.2017 - 04.2021
- Launched the first regional 3PL distribution centre and manages the overall process for efficient distribution within the region.
- Improved forecast accuracy by 21% for the region.
- Implemented a vendor consolidation strategy, reducing the supplier base by 30% while maintaining and improving service levels.
- Streamlined procurement processes, reducing purchase order processing time by 40% and improving overall efficiency.
- Ensured compliance with international trade regulations and customs requirements, maintaining a 100% compliance record.
Supply Chain & Customer Service Manager - NA & FSA
Lohmann & Rauscher
Casablanca, Morocco
04.2014 - 06.2017
- Led the full launch of new subsidiaries in Tunisia and Algeria.
- Managed strategic relationships with key stakeholders including 3PL Distribution Centre and Customs Providers.
- Managed stock availability by forecasting supply and demand to prevent overstocking and running out-of-stock.
- Recorded and analyzed delivery times/schedules and advise measures to reduce transportation costs and increase efficiency.
- Managed order-to-cash process from order receipt to stock delivery to customers across the region.
- Identified and implemented innovative strategies to enhance service quality, reduce costs, and improve safety across all sites.
Products Manager - Maghreb Countries
Sanofi
Casablanca, Morocco
01.2013 - 04.2014
- Led all new product innovation roadmaps including Vaxigrip 2013-2014.
- Managed supplier relationships, negotiating contracts and terms to ensure favorable pricing, quality, and availability of products.
- Collaborated cross-functionally with marketing, sales, and supply chain teams to develop integrated category strategies that drive sales and profit growth.
- Conducted regular reviews of category performance and market dynamics, adjusting strategies and tactics as necessary to maximize business outcomes.
- Collaborated with the sales team to develop and implement channel-specific strategies for distribution and retail placement. optimizing product visibility and accessibility across various sales channels.
Education
Master's degree - Marketing & Communication
ESCA, School of Management
Casablanca, Morocco 09.2011 - 06.2013
Master's degree - Marketing & Communication
ESC, Ecole de Management
Grenoble, France 09.2011 - 06.2013
Skills
ERP Systems (SAP and SAGE)
Leadership & Team Management
Operational & Financial Management
Strategic Thinking & Decision Making
Time Management & Multitasking
Negotiation & Conflict Resolution
Processes Optimization & Efficiency
Stakeholders Relationship Management
Global sourcing
International shipping knowledge
Languages
English
Proficient (C2)
Arabic
Native
French
Fluent
Certification
- Coaching as Leadership style - Pareto People
- CSCP - APICS
- Conducting Appraisal Interviews - L&R Academy
Awards
- 2018 : Employee of the year in L&R MEA Region
- 2021 : Negotiator of the year in L&R Group
- 2022 : Cost Saver of the year in L&R MEA Region
Timeline
Head of Supply Chain & Operations - MEAI & Turkey
Lohmann & Rauscher
05.2021 - Current
Supply Chain & Customer Service Manager - MEA
Lohmann & Rauscher
07.2017 - 04.2021
Supply Chain & Customer Service Manager - NA & FSA
Lohmann & Rauscher
04.2014 - 06.2017
Products Manager - Maghreb Countries
Sanofi
01.2013 - 04.2014
Master's degree - Marketing & Communication
ESCA, School of Management
09.2011 - 06.2013
Master's degree - Marketing & Communication
ESC, Ecole de Management
09.2011 - 06.2013
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