OUSSAMA EL-YAAKOUBI

Greeted customers and provided personalized consultations on perfumes based on their needs.
• Explained fragrance features and scents in a persuasive manner to encourage purchases.
• Achieved monthly sales targets through strong communication and persuasion skills.
• Monitored inventory and managed the available products in the store.
• Organized and displayed products in an attractive way that reflects the brand’s image

• Provide exceptional customer service by developing good working relationships with customers.
• Identify customer needs and provide assistance and information the products features.
• Meet and maximize sales targets and established goals.
• Responsible for handling the sales (cash) and operating the registers.
• Assists in managing the store, stocking, shelving, pricing, making sure products are effectively and attractively displayed to sell esp. for seasonal and promotional products.
• Identifies products that enhance customers' current purchase.

• Explain the steps needed to complete projects and the product needed.
• Communicate with customers to assess and satisfy their needs and meet or exceed their expectations.
• Upsell extra items when appropriate.
• Invite customers to search our website for coupons and other ways to save money.
• Manage transaction with customers using cash register.
• Scan goods and make sure pricing is accurate.
• Collect payments whether in cash or credit card.
• Issue receipts, refund, change or tickets.