OUSSAMA NAFAA
Dubai,UAE
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
4032
4032
years of post-secondary education
Work History
Pastry and Confectionery Shop Manager
PAUL BOUSKOURA PETROMIN
Casablanca, MOROCCO
01.2023 - 11.2024
- Managed staff Rota, ensuring smooth operation of shop.
- Developed new pastry recipes, enhancing product offering.
- Trained staff in customer service skills, improving shop reputation.
- Ordered and controlled stock levels, maintaining optimum inventory.
- Ensured compliance with food hygiene regulations, promoting safety practices.
- Coordinated with suppliers for timely delivery of ingredients, minimizing interruptions in production.
- Introduced seasonal products to keep up with market trends, attracting wider customer base.
Pastry Chef
HOTEL COMPANILLE
Casablanca, morocco
02.2022 - 04.2023
- Collaborated with suppliers for procurement of premium quality ingredients.
- Participated in food festivals, showcasing unique pastry creations.
- Maintained high cleanliness standards to guarantee hygienic working environment.
- Worked closely with kitchen staff, ensuring smooth operations and food safety protocols.
- Improved operational efficiency with effective management of kitchen resources.
Pastry Chef
PAUL VILLA ZIVACO
Casablanca, morocco
01.2020 - 01.2021
- Reduced waste by carefully measuring ingredients and forecasting product needs.
- Minimised food contaminating risks and controlled shrinkage with proper storage of perishable foods.
- Monitored ovens, setting time and temperature controls to achieve optimum baking results.
- Expanded menu with gluten-free and vegan-friendly desserts.
- Achieved consistent production quality with adherence to recipes and instructions.
Party Manager
NEWREST MAROC
Casablanca, MOROCCO
01.2018 - 01.2020
- Ensured smooth operations of all parties by coordinating with various teams.
- Managed guest lists for seamless event registration.
- Created memorable experiences for guests through meticulous planning and execution.
- Negotiated contracts with vendors to achieve cost-effective services.
- Developed creative party ideas, resulting in unique and engaging events.
Party Chef
MENYADI DAR BOUAZA
Casablanca, MOROCCO
01.2018 - 01.2020
- Improved customer satisfaction by creating innovative and appetizing menu items.
- Streamlined kitchen operations for enhanced efficiency.
- Enhanced team productivity with effective delegation of tasks.
- Reduced food waste to improve profitability.
- Collaborated closely with suppliers, secured fresh ingredients daily.
- Developed new recipes for diverse culinary experience.
Pastry Chef
HOTEL IMPERIAL
Casablanca
02.2016 - 12.2017
- Company Overview: Casablanca
- Casablanca
- Developed seasonal dessert menus for improved variety and appeal.
- Achieved consistent production quality with adherence to recipes and instructions.
- Prepared delicate pastries for enhancing dining experience of clients.
- Assured freshness by daily baking of diverse pastries, breads, and cakes.
Intern
HOTEL IMPERIAL
Casablanca, MOROCCO
02.2016 - 12.2017
- Company Overview: Casablanca
- Casablanca
- Increased team productivity by taking diligent meeting minutes.
- Ensured timely project completion for customer satisfaction.
- Solved complex problems with effective teamwork and communication skills.
Education
Professional specialization diploma - Pastry
OFPPT
Casablanca2015
High School Diploma -
High School
Casablanca2014
Skills
- Master of pastry techniques
- Creativity
- Knowledge of hygiene and food safety standards
- Patience
- Adaptability
- Team work
- Hard working
- Self starting ability
- Motivated
Languages
Arabic
French
English
Personal Information
Marital status: Single
Custom
- Travel
- Read
- Music
Timeline
Pastry and Confectionery Shop Manager
PAUL BOUSKOURA PETROMIN
01.2023 - 11.2024
Pastry Chef
HOTEL COMPANILLE
02.2022 - 04.2023
Pastry Chef
PAUL VILLA ZIVACO
01.2020 - 01.2021
Party Manager
NEWREST MAROC
01.2018 - 01.2020
Party Chef
MENYADI DAR BOUAZA
01.2018 - 01.2020
Pastry Chef
HOTEL IMPERIAL
02.2016 - 12.2017
Intern
HOTEL IMPERIAL
02.2016 - 12.2017
Professional specialization diploma - Pastry
OFPPT
High School Diploma -
High School
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