OWAIS IRSHAD

Customer Service Specialist bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Specialist professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service specialists best practices and related options.

To work in a dynamic and a growing organisation whose ambiance is conducive to smart-working and continued learning to help me foster my practical skills Core Qualification Creative and innovative in implementing dynamic promotions, growing customer base and referral sales, and training sales associates in winning customer strategies. Experienced in sales events, store launches, associate hiring and onboarding, inventory control, payroll administration, loss prevention, customer communications, complaint resolution, and process improvements. Achievement Results-oriented Customer sales professional with 8 years of experience in consumer products and a proven track record of exceeding monthly sales quotas. Highly skilled at creating new relationships and maintaining strong customer relations to generate repeat business. In-depth knowledge of effective sales strategies and exceptional presentation skills. Analytical thinker with the ability to perform well under pressure. Goal- and team-oriented with strong leadership skills and a commitment to team quotas