Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Owais Mohammed Khan

Jeddah

Summary

Energetic Sales Support Specialist focused on enabling strong [Gas Industry] sales by skillfully handling administrative needs. Successful at managing sales tracking tools and creating informative reports. Polished in identifying market trends to help sales professionals make strategic decisions and continue capturing business.

Overview

10
10
years of professional experience

Work History

Sales Support Coordinator

Linde Gas
02.2013 - 12.2020
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Coordinated responses and resources to handle special client requests.
  • Collaborated with sales and marketing teams to create and execute promotional campaigns.
  • Prepared and presented sales reports and customer profiles to upper management.
  • Developed working knowledge of CRM to effectively track sales leads and activities.
  • Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
  • Documented customer complaints and completed corrective action requests.
  • Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
  • Developed and maintained relationships with key accounts and existing customers.
  • Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
  • Utilized creative problem-solving skills to overcome technical challenges in the sales process.

Sales Representative

Linde Gas
Jeddah, Western Region
01.2021 - Current
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Served customers with knowledgeable, friendly support at every stage of purchasing.
  • Set and achieved company defined sales goals.

Education

Bachelor of Commerce - Accounts

Modern High School
India
04.2004

Skills

  • Sales Support
  • Selling Skills
  • Effective Customer Communication
  • Customer Order Management
  • Engaging with Diverse Customers
  • Multi-Tasking and Prioritization
  • Microsoft Office Outlook

Languages

Arabic
Intermediate (B1)
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Timeline

Sales Representative

Linde Gas
01.2021 - Current

Sales Support Coordinator

Linde Gas
02.2013 - 12.2020

Bachelor of Commerce - Accounts

Modern High School

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Owais Mohammed Khan