Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
Owusu Benjamin

Owusu Benjamin

Dubai,United Arab Emirates

Summary

Dedicated and customer-oriented professional seeking a Cabin Services position with Emirates airlines where I can utilize my excellent communication skills, attention to detail, and commitment to passenger safety and comfort to enhance the overall travel experience. Eager to contribute to a dynamic team and uphold the highest standards of service in a fast-paced and challenging environment.

Overview

9
9
years of professional experience
4045
4045
years of post-secondary education

Work history

Administrative assistant - Emirates FDS Counter

Transguard Group
Obuasi, United Arab Emirates
05.2025 - Current
  • Facilitated internal communication.
  • Improved customer satisfaction
  • Interacted professionally with over pilots and cabin crews
  • Supported staff with administrative needs.

Restaurant host

Swift Restaurant
Kumasi, Ghana
02.2024 - 03.2025
  • Providing information about the menu and restaurant.
  • Facilitated communication between waitstaff and customers.
  • Managed table reservations efficiently for smooth operations.

Receptionist

International Gh Hotel
Kumasi, Ghana
03.2022 - 01.2024
  • Providing excellent customer service by addressing guest inquiries.
  • Resolving complaints, and offering information about the hotel.
  • Managed phone calls, resulting in effective communication.
  • Collaborated with team members in organising company events

Cashier

Family supermarket
Kumasi, Ghana
11.2016 - 06.2019
  • Providing Professional customer Service.
  • Answering questions and providing assistance as needed.
  • Resolved customer complaints professionally.
  • Collaborated closely with store management for daily operations.

Education

Diploma - Marketing

Imperial College
Kumasi - Ghana

Diploma - Human Resource Management

Imperial College
Kumasi - Ghana

Skills

  • Excellent customer service skills
  • Communication skills
  • Sense of organization
  • Flexibility
  • Adaptability
  • Data processing
  • Energetic personality
  • Teamwork Spirit

Languages

English
Proficient (C2)
Arabic
Beginner
French
Beginner

Affiliations

  • Swimming, Language studying, Reading

Timeline

Administrative assistant - Emirates FDS Counter

Transguard Group
05.2025 - Current

Restaurant host

Swift Restaurant
02.2024 - 03.2025

Receptionist

International Gh Hotel
03.2022 - 01.2024

Cashier

Family supermarket
11.2016 - 06.2019

Diploma - Marketing

Imperial College

Diploma - Human Resource Management

Imperial College
Owusu Benjamin