Paddy Ntale
Waiter
Dubai
Summary
Proven to enhance customer satisfaction and dining experience at Lacarnita Restaurant LLC, I bring expertise in order accuracy and service quality. My ability to multitask and maintain attention to detail led to a significant increase in table turnover rates, showcasing my dedication to operational efficiency and exceptional guest service.
Overview
2
2
years of professional experience
1
1
Certification
1
1
Language
Work History
Restaurant Waiter
Ribambelle Family Restaurant
02.2024 - 05.2024
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Assisted in menu development, contributing suggestions for new dishes and seasonal offerings.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
Food Waiter
Lacarnita Restaurant Llc
Dubai
08.2022 - 01.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.
- Streamlined communication between front-of-house and back-of-house teams to minimize errors and delays in service.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Upheld safety standards by adhering to proper food handling guidelines during every stage of meal preparation and delivery.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Communicated with kitchen staff to enable accurate food preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes
Education
Diploma in Marketing - Tourism Marketing
Buganda Royal Institute.
Mengo Kampala, Uganda 04.2001 -
Skills
Service Quality
Order Taking
Order Accuracy
Cash Handling
Food safety awareness
Upselling techniques
Multitasking
Attention to Detail
Accomplishments
Top seller of the month (January 2024)
Certification
Basic Food Safety
Timeline
Restaurant Waiter
Ribambelle Family Restaurant
02.2024 - 05.2024
Food Waiter
Lacarnita Restaurant Llc
08.2022 - 01.2024
Diploma in Marketing - Tourism Marketing
Buganda Royal Institute.
04.2001 -
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