Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
AccountManager
Padmanabhan Ramamoorthy

Padmanabhan Ramamoorthy

Admin Support Executive
Fujairah

Summary

Compassionate Support Worker with 19+ years of experience and provide exceptional support and guidance to clients. Maintain efficient programme operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximise service outreach. Proven relationship-building and planning abilities.


Overview

18
18
years of professional experience
6
6
years of post-secondary education
4
4
Languages

Work History

Admin Support

Middle East Manpower Services
11.2021 - Current
  • Site Admin support for Outage activities held at FAPCO, from Nov 2021 to Feb 2022
  • Document Controller at M/S Tristar Transport, SK-ADNOC Site from Feb 2022 to Aug 2023
  • Site Admin Support for Outage activities held at FAPCO from Aug 2023 to Oct 2023
  • Office Admin support for Outage activities held at Ansaldo – FAPCO – UAE and Oman from April 2024 to till date

Admin Support

Nico International , Dubai - Fujairah Branch
10.2012 - 10.2021
  • Site Administrator for all Outage Activities held at FAPCO, TAPCO, sites from Oct 2014 to Mar 2020
  • Site Admin support for TAPCO - Taweelah Power Plant for Outage activities from Oct 2019 to Jan 2020
  • Site Technical Support for Computer Issues.
  • Installation and Maintenance of Computer Hardware such as Printers, Scanners, and related software on site
  • Troubleshooting and solving of Computer and Networking issues on site.
  • Carried out day to day duties accurately and efficiently.
  • Logistics Coordinator for all transport activities both incoming and outgoing.
  • Taking care of Emergency site requirements such as consumables and other related activities
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Office clerk / Document Controller

Nico International
10.2012
  • Worked as a site coordinator at Dubai Supply Authority (DUSUP) at their Margham Plant Facility
  • Managed Incoming correspondences and information such as Project files, Drawings and distributed as directed.
  • Maintained a high-functioning document management system for easily identifiable.
  • Maintained confidentiality of clients' information, ensuring proper input data such as collecting, verifying and entering timesheets from sites.
  • Maintained a high-functioning document management system for easily identifiable and retrievable

Technical Support Executive

AirComplus INC - Bitrays Infoservices
03.2010 - 10.2012
  • Analysed escalated issues and promptly identified solutions
  • Drove continuous improvement to service desk effectiveness, reducing the number of open incidents
  • Facilitated high-quality service desk operations, applying best practice methods.
  • Processed support requests received over for technical assistance on wide range of issues related to Software’s and Computer and Communication Hardware’s
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Assisted online users via live chat, web conference and phone to resolve issues related to Connectivity access.
  • Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices.

Computer Service Engineer

HCL Infosystems
01.2007 - 02.2010
  • Experience in Computer Hardware and Networking such as assembling, Installation, Configuration, and Maintenance of Servers, Printers, and Networking products.
  • Offered timely technical support for staff, enabling a highly-productive team.
  • Carried out thorough cleaning and maintenance for computer systems for high-performing company equipment.
  • Performed varied fault finding and troubleshooting tasks, minimizing delays to overall company productivity.

Education

Associate of Science - Computer Hardware & Networking

RACAL Institute of Technology
Tiruchirapalli
05.2014 - 03.2020

Master's Degree - Economics

Tamilnadu Open University

Skills

Computer Hardware and Networking Technician

Hobbies

Reading 

Hobby Electronics

Timeline

Admin Support

Middle East Manpower Services
11.2021 - Current

Associate of Science - Computer Hardware & Networking

RACAL Institute of Technology
05.2014 - 03.2020

Admin Support

Nico International , Dubai - Fujairah Branch
10.2012 - 10.2021

Office clerk / Document Controller

Nico International
10.2012

Technical Support Executive

AirComplus INC - Bitrays Infoservices
03.2010 - 10.2012

Computer Service Engineer

HCL Infosystems
01.2007 - 02.2010

Master's Degree - Economics

Tamilnadu Open University

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Padmanabhan RamamoorthyAdmin Support Executive