Padmanabhan Ramamoorthy
Admin Support Executive
Fujairah
Summary
Compassionate Support Worker with 19+ years of experience and provide exceptional support and guidance to clients. Maintain efficient programme operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximise service outreach. Proven relationship-building and planning abilities.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Admin Support
Middle East Manpower Services
11.2021 - Current
- Site Admin support for Outage activities held at FAPCO, from Nov 2021 to Feb 2022
- Document Controller at M/S Tristar Transport, SK-ADNOC Site from Feb 2022 to Aug 2023
- Site Admin Support for Outage activities held at FAPCO from Aug 2023 to Oct 2023
- Office Admin support for Outage activities held at Ansaldo – FAPCO – UAE and Oman from April 2024 to till date
Admin Support
Nico International , Dubai - Fujairah Branch
10.2012 - 10.2021
- Site Administrator for all Outage Activities held at FAPCO, TAPCO, sites from Oct 2014 to Mar 2020
- Site Admin support for TAPCO - Taweelah Power Plant for Outage activities from Oct 2019 to Jan 2020
- Site Technical Support for Computer Issues.
- Installation and Maintenance of Computer Hardware such as Printers, Scanners, and related software on site
- Troubleshooting and solving of Computer and Networking issues on site.
- Carried out day to day duties accurately and efficiently.
- Logistics Coordinator for all transport activities both incoming and outgoing.
- Taking care of Emergency site requirements such as consumables and other related activities
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Resolved problems, improved operations and provided exceptional service.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Office clerk / Document Controller
Nico International
10.2012
- Worked as a site coordinator at Dubai Supply Authority (DUSUP) at their Margham Plant Facility
- Managed Incoming correspondences and information such as Project files, Drawings and distributed as directed.
- Maintained a high-functioning document management system for easily identifiable.
- Maintained confidentiality of clients' information, ensuring proper input data such as collecting, verifying and entering timesheets from sites.
- Maintained a high-functioning document management system for easily identifiable and retrievable
Technical Support Executive
AirComplus INC - Bitrays Infoservices
03.2010 - 10.2012
- Analysed escalated issues and promptly identified solutions
- Drove continuous improvement to service desk effectiveness, reducing the number of open incidents
- Facilitated high-quality service desk operations, applying best practice methods.
- Processed support requests received over for technical assistance on wide range of issues related to Software’s and Computer and Communication Hardware’s
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Assisted online users via live chat, web conference and phone to resolve issues related to Connectivity access.
- Advised customers and users regarding required maintenance practices of diverse software systems for OEM warranty requirements and industry best practices.
Computer Service Engineer
HCL Infosystems
01.2007 - 02.2010
- Experience in Computer Hardware and Networking such as assembling, Installation, Configuration, and Maintenance of Servers, Printers, and Networking products.
- Offered timely technical support for staff, enabling a highly-productive team.
- Carried out thorough cleaning and maintenance for computer systems for high-performing company equipment.
- Performed varied fault finding and troubleshooting tasks, minimizing delays to overall company productivity.
Education
Associate of Science - Computer Hardware & Networking
RACAL Institute of Technology
Tiruchirapalli 05.2014 - 03.2020
Master's Degree - Economics
Tamilnadu Open University
Skills
Computer Hardware and Networking Technician
Logistics Support Coordinator
Technical Support for Computer Issues
Superior communication skills
Records management
File organization
Data entry
File maintenance
Office administration
Maintaining records
Team collaboration
Document scanning
Filing systems
Administrative support
Document management
Technical support
Project management
Hobbies
Reading
Hobby Electronics
Timeline
Admin Support
Middle East Manpower Services
11.2021 - Current
Associate of Science - Computer Hardware & Networking
RACAL Institute of Technology
05.2014 - 03.2020
Admin Support
Nico International , Dubai - Fujairah Branch
10.2012 - 10.2021
Office clerk / Document Controller
Nico International
10.2012
Technical Support Executive
AirComplus INC - Bitrays Infoservices
03.2010 - 10.2012
Computer Service Engineer
HCL Infosystems
01.2007 - 02.2010
Master's Degree - Economics
Tamilnadu Open University