PADMAVATHI K
Banglore,India
Summary
As a front office executive, I excel in managing and resolving technical cases promptly. My expertise's includes troubleshooting complex issues, prioritizing support tickets, and maintaining clear communication with customers. I am committed to delivering to notch customer service and continuously improving my skills. I look forward to leveraging my analytical abilities and customer focused approach in a competitive to achieve strategic goals.
Overview
1
1
year of professional experience
Work history
Front Of Executive
Philips Innovation Campus
11.2024 - 05.2025
- As a front office Executive, I was responsible for managing the front office operations, including greeting visitors, answering calls, and directing inquiries.
- I handled administrative duties such as scheduling appointments, maintaining records, and supporting the team with daily operational tasks.
- Welcomed and directed visitors, clients, and vendors with a professional and friendly demeanor.
- Read the Logbook and receive any handover from the Night.
- Knowing which events and meeting we have in the hotel.
- Familiarize with the local news and major events in the city.
- Answering all guest information in a quick and efficient.
- Action any pending issues that was logged and follow up with the concerned.
- Prepared guest complaints summary and communicate the same to my Superior.
- Ensuring complete courtesy, friendliness and professionalism at all times, smile!
- Handling guest complaints with utmost courtesy and professionalism, report immediately to my Manager.
Education
Associate of Arts -
Government PU College
Skills
- Executive decision-making
- Leadership proficiency
- Strategic planning
Custom
- Cooking
- Fencing
- 100% Gymnastics
Languages
English
Advanced
Telugu
Native
Affiliations
- Cooking
- Reading
Timeline
Front Of Executive
Philips Innovation Campus
11.2024 - 05.2025
Associate of Arts -
Government PU College
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