Summary
Overview
Work History
Education
Skills
Driving License
Languages
Timeline
Generic

PAKEEZA MUHAMMAD

Summary

Experienced independent Event manager offering more than 8 years expertise in planning events such as weddings, sweet sixteens, bar, and bat mitzvahs and quinceaneras. Accomplished in managing event planning activities from start to finish while fully incorporate clients special requests and maintaining budgets.

Overview

12
12
years of professional experience

Work History

Event Manager

Party Land AL Ain
03.2019 - Current
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed and motivated employees to be productive and engaged in work.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Held weekly team meetings to inform team members on company news and updates.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Handled incoming and outgoing shipping and receiving activities.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Scheduled meetings and managed calendar.
  • Communicated with and interfaced with business owners and community as confidential liaison.
  • Resolved basic computer and office equipment issues through troubleshooting.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strategy to increase sales and drive profits.

Event Manager

Baynunah Hospitality Center Al Ain UAE
04.2016 - 12.2018
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Delivered prompt payment for event vendors, venues, staff and transportation providers.
  • Utilized job-related software to create standard guidelines, calendars and budgets for each event.
  • Generated ideas to enhance and expand current event offerings.
  • Searched and negotiated suitable venues per setup requirements and budget constraints.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.
  • Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
  • Liaised with clients to determine exact event requirements.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Utilized social media to promote events and increase attendance.
  • Developed creative themes for events and created related activities to engage attendees.
  • Implemented protocols and procedures to effectively manage planning process.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Coordinated schedules and timelines for events.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Arranged availability of audio-visual equipment, transportation and displays for various types of events.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
  • Communicated with catering, lighting and sound companies to obtain price quotes.
  • Consulted with customers to determine objectives and requirements for events.
  • Brainstormed and implemented creative event concepts and themes.

Beautician

Own Saloon
02.2014 - 11.2015
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Designed long-term personalized care plans for all clients with all types of hair and makeup needs.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Answered phone calls and emails to schedule client appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Applied eyelash extensions to enhance clients' eyes and create impact.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Educated clients on proper skin care techniques and ideal products suitable to needs.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Maintained client treatment records and designed long-term care programs for return customers.

Sales Manager

KEUNE Hair Cosmetics Lahore
01.2012 - 12.2013
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
  • Maintained accurate inventory and sales records for department.
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
  • Provided customers with detailed information about products while learning about personal needs, budget and desires of each person.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up


Education

F.A - English,Urdu,Islamyat

Girls Inter College Gujrat
H3WG Islam Nagar Gujrat Punjab Pkaistan
10.2011

Skills

  • Vendor and contract negotiations
  • Cross-functional teams leadership
  • Promotional advertising
  • Health, hotel and food service regulations
  • Transportation and logistics planning
  • Budget development
  • Project Management
  • Team mentorship
  • Vendor relationship management
  • Event coordination
  • File management
  • Menu planning
  • Client meetings
  • Venue selection
  • Scheduling
  • Key performance indicators
  • Workplace safety
  • Employee Evaluation
  • Quality control
  • Technical Support
  • Cash Handling
  • Client Service
  • Daily workflow improvement

Driving License

Valid Uae Driving Liceince

Languages

Arabic
Advanced (C1)
English
Advanced (C1)
Urdu
Advanced (C1)
Punjabi
Advanced (C1)

Timeline

Event Manager

Party Land AL Ain
03.2019 - Current

Event Manager

Baynunah Hospitality Center Al Ain UAE
04.2016 - 12.2018

Beautician

Own Saloon
02.2014 - 11.2015

Sales Manager

KEUNE Hair Cosmetics Lahore
01.2012 - 12.2013

F.A - English,Urdu,Islamyat

Girls Inter College Gujrat

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PAKEEZA MUHAMMAD