Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Timeline
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Palanikumar Balasubramanian

Palanikumar Balasubramanian

Dubai

Summary

Graduated in Engineering and Masters in supply chain logistics, 8+ years of Amazon Fulfillment and logistics experience ,- Mid senior level of Warehouse professional with solid history of optimizing operational workflows and improving efficiency. Notable for enhancing productivity and ensuring seamless logistics through collaboration and adaptability. Fosters supportive team environment and excels in problem-solving and resource management.

Overview

10
10
years of professional experience

Work History

Operations Area Manager

Amazon
04.2020 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Manage and control performance, cost and capacity of External Fulfillment Logistics provider (3PL)
  • Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL
  • Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
  • Prioritize projects and software feature requests, evaluate and set stakeholder expectations
  • Ensure for each integration that requirements and resources both internal / external are available to deliver success
  • Worked closely with technical development teams to deliver features which are customer-focused, scale able, auditable and iteratively developed
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.


External Fulfillment Specialist

Amazon
05.2017 - 03.2020

Production and Planning Engineer

Kraft tech Cartons
12.2014 - 01.2017
  • Worked with management in coordinating and planning production activities to improve runtime
  • Procuring raw materials for manufacturing cartons
  • Ensuring the standard operation procedure in production of cartons
  • Assigning tasks to the technician according to the orders from the customer
  • Plan inventory management processes to avoid shortages and excesses
  • Investigate production problem, analyze root causes and provide solutions
  • Communicate production status to Mangers and Customers on regular basis
  • Making delivery schedules as promised to the client on timely manner
  • Analyze delays and interruptions and accordingly adjust production schedule to meet deadlines
  • Coordinate with Managers in planning and implementing engineering changes in production lines

Education

MBA - Logistics and Supply chain Management

Madurai Kamaraj University
Madurai
11-2020

Bachelor of Technology - Marine

International Maritime Academy
12.2014

Skills

  • Intermediate level SQL language
  • Operations management
  • Controlling costs
  • Team development
  • Process improvement
  • Performance management
  • Database management
  • Supply chain management

Accomplishments

  • Lead two projects of FC to FC transfers and transshipped 6.2MM inventories with 1.2k DPMO of transshipment defects and Successfully closed site transfers with $6k net adjustment .
  • Migrated to AFTx from WMS which Uplifted the Building TPH by 15% which impacted the savings by $.8MM/yearly.
  • Handled space management for AUH1 site and Optimized FC Utilization by revising multiple bin types across the site which improved the Utilization cube by 120% .
  • Onboarded 300+ Employees for new launch FC and ramped up 5MM inventories in 4weeks with the defect rate DPMO of 3k against 6.5k.
  • Worked along with cross functional stake holders on compliance automation for Amazon free zone global stores which saved $345k/yr.

Personal Information

  • Date of Birth: 10/20/92
  • Nationality: Indian
  • Marital Status: Single
  • Visa Status: UAE Employment visa

Languages

English
Advanced (C1)

Timeline

Operations Area Manager

Amazon
04.2020 - Current

External Fulfillment Specialist

Amazon
05.2017 - 03.2020

Production and Planning Engineer

Kraft tech Cartons
12.2014 - 01.2017

MBA - Logistics and Supply chain Management

Madurai Kamaraj University

Bachelor of Technology - Marine

International Maritime Academy
Palanikumar Balasubramanian