Pallam Harshada
Summary
Key Account Manager with experience in managing restaurant partnerships and executing data-driven growth strategies to boost revenue. Expertise in sales, data analysis, and relationship building, with a record of optimizing performance through informed decision-making. Committed to aligning marketing initiatives with business objectives to drive sustainable growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Key Account Manager
Zomato
Vijayawada
01.2024 - Current
- Managed portfolio of 80+ restaurants, aligning business needs with Zomato platform goals.
- Executed strategies that increased monthly orders from 14,900 to 20,800 and revenue from ₹19,07,200/month to ₹27,24,800/month achieving 42% growth.
- Developed growth plans for outlets, resulting in over 100% increase in order volume for several brands.
- Created strategic roadmaps to align restaurant objectives with Zomato business goals.
- Led the category development lifecycle for the cluster — conceptualized, built, and operationalized a new idea for the cluster from scratch.
- Conducted data analysis using key performance metrics to inform decisions and optimize growth strategies.
- Spearheaded central-level campaigns to ensure restaurant participation and track impactful results.
- Maintained proactive communication with restaurant partners, delivering insights and tailored recommendations.
Education
B.Tech - Computer Science - Business Systems
Vellore Institute of Technology
Amaravathi 09-2024
Skills
- Services optimization
- Requirements Analysis
- Client relationship building
- Sales negotiations
- Problem Solving
- Business strategies
- Account management and strategy
- Data-driven decision making
- Revenue generation
Certification
- Smartbridge Salesforce Admin (July 2023)
Gained in-depth knowledge of Salesforce Admin roles including Security, Data Access, Reports & Dashboards, Process Automation, Change Management, and Analytics through real-world projects.
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Timeline
Key Account Manager
Zomato
01.2024 - Current
B.Tech - Computer Science - Business Systems
Vellore Institute of Technology
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