Summary
Overview
Work History
Education
Skills
Hobbies And Interests
Mobile
Date Of Issue
Expiry Date
Skype I D
Language Skills
Personal Information
Timeline
Generic
Pallavi Moulik

Pallavi Moulik

Dubai

Summary

To be a part of your esteemed organization and to excel and make a career in it.

Overview

12
12
years of professional experience

Work History

Sales Co-Ordinator

Arabian Journeys Travel & Tourism LLC (Part Of Akbar Travels)
10.2022 - Current
  • Handling CCG market, India Market travel agent’s query
  • Daily flowing the queries that are reverted by my team
  • Maintaining the time limit of the revert
  • Broadcasting flyers to all branches of Akbar travels as per currency of all countries
  • Following up with Travel agents for the feedback of tour
  • Leading ground handling with MICE Groups
  • Taking personal bookings of CEO and Country Head.

Guest Relation Officer

Royal Gulf Tourism LLC
11.2021 - 08.2022
  • Review arrival lists to welcome guests
  • Attend to special guests (e.g., VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g., Tickets, Itinerary, Feedback form, Do’s & Don’ts, Covid Precaution)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g., confirming travel arrangements, taking messages)
  • Address customer complaints and escalate to Guest Relations Manager when needed
  • Record information in the logbook daily.

Travel Desk & Visa

State Bank of India General Insurance Company Limited
07.2019 - 04.2021
  • Handling the hotel bookings of all SBI General Insurance of India
  • Arranging the events of offsite meeting at all destinations that are selected by the management
  • Co-ordinations with Vendors regarding booking of hotel, conference hall & banquets
  • Managing bills as per booking done
  • Handle visa for all employees heading towards aboard for conference meeting and events
  • Managing MIS reports.

Travel Desk & Visa

Travel Food Services
11.2017 - 04.2019
  • I handle the Travel booking of all employees of 20 companies
  • Full range of services like (Air Ticketing, Accommodation, Cabs Booking, Visas and Insurance) provided to meet travelers needs from the moment of booking through their return
  • End to End Travel Management for Employees and top management
  • Arrangements of Venue for trainings, meetings, and conferences
  • Visa assistance as and when required
  • Handled for CEO’s & MD’s for their foreign trips
  • Effective Travel management
  • Handling emergency booking even in nights.

Sr. Visa Consultant

Royal Omania Tours & Travels Pvt. Ltd.
02.2017 - 10.2017
  • According to the requirements handling the Group Tours especially for International sector
  • Collecting documents from guests and arranging meetings for their updates about the unknown places (where they are travelling)
  • Handling passports of whole group and applying for Visa for respective countries that they are travelling
  • Handling cheques and excel sheet with their important personal information
  • Arranging transports, hotels or air tickets if required
  • Dealing with FIT package according to respective guest’s requirements

Sr. Event Administration and Travel Desk

Common Man India Events
12.2014 - 11.2016
  • Meeting clients and discussing about their requirements
  • Organizing hotel bookings, conference rooms, banquet halls and air ticketing in different sectors (Singapore, Dubai, Thailand and Switzerland)
  • Made packages (international and domestic sectors) for honeymoon couples
  • Travelling to different destinations for managing all the arrangements
  • Making MIS reports
  • Looking after employee’s attendance and salary break up
  • Conducting interview requirements whenever necessary.

Travel Consultant

Veena World Travels
10.2012 - 12.2014
  • Ticketing International and Domestic
  • Selling International and Domestic Packages
  • Making own Itinerary of Customize Packages Attend tours with the Guests
  • Meeting profits and sales targets
  • Maintain various types of MIS.

Domestic Tour Manager

Adventure Tours and Travels
03.2012 - 08.2012
  • Manage requirements of guests
  • Travel places along with guests
  • Looking for the necessaries in tour
  • Explaining the sightseeing as per days.

Education

Proficient in office applications -

Royal Institute
01.2021

MBA in Travel and Tourism -

Kuoni Academy Mumbai
01.2013

BBA -

ISBM College Pune
01.2011

Higher Secondary -

St. Ursula Junior. College Nagpur
01.2008

SSC -

Modern School Nagpur
01.2006

Skills

  • Leadership skills
  • Strong communication skills
  • Active negotiation & listening skills
  • Interpersonal skills
  • Active Listening
  • Quality Control
  • Time Management

Hobbies And Interests

  • Interacting with new people
  • Explore new destinations
  • Reading novels
  • Music
  • Painting
  • Dance

Mobile

+971 54 567 0662, +91 9004 897950

Date Of Issue

02/14/13

Expiry Date

02/13/23

Skype I D

pallavi11112

Language Skills

  • English
  • Hindi
  • Bengali

Personal Information

  • Passport Number: K8188320
  • Date of Birth: 11/27/88
  • Nationality: Indian

Timeline

Sales Co-Ordinator

Arabian Journeys Travel & Tourism LLC (Part Of Akbar Travels)
10.2022 - Current

Guest Relation Officer

Royal Gulf Tourism LLC
11.2021 - 08.2022

Travel Desk & Visa

State Bank of India General Insurance Company Limited
07.2019 - 04.2021

Travel Desk & Visa

Travel Food Services
11.2017 - 04.2019

Sr. Visa Consultant

Royal Omania Tours & Travels Pvt. Ltd.
02.2017 - 10.2017

Sr. Event Administration and Travel Desk

Common Man India Events
12.2014 - 11.2016

Travel Consultant

Veena World Travels
10.2012 - 12.2014

Domestic Tour Manager

Adventure Tours and Travels
03.2012 - 08.2012

Proficient in office applications -

Royal Institute

MBA in Travel and Tourism -

Kuoni Academy Mumbai

BBA -

ISBM College Pune

Higher Secondary -

St. Ursula Junior. College Nagpur

SSC -

Modern School Nagpur

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