I am a dedicated and guest-focused Guest Relations Officer at Landmark Grand Hotel with a passion for creating memorable guest experiences. Within just 1 month, I successfully contributed to improving the hotel's ratings on Booking.com and Agoda from 7.8 to 7.9, and have been personally mentioned in 30+ guest reviews per month — a reflection of my strong communication skills, attention to detail, and commitment to excellence in hospitality.
Guest relationship
Hostess
Cabin crew
Event Organizer
Travelling
Bike Riding
Dancing
Painting & Sketching
Hiking & Trekking
Learning new things