Pallav Srivastav
CTO | PMO | AI | Innovations | ERP - CRM | Enterprise Architect | Management Consulting
Dubai
Summary
Dynamic enterprise technology and transformation leader with over 19 years of experience in driving large-scale organizational, digital, and operational transformations across diverse sectors, including healthcare, government, retail, and enterprise environments. Expertise in strategic PMO leadership and technology-driven execution ensures complex initiatives achieve measurable, high-performance outcomes. Proven track record in program and portfolio management, enterprise architecture, digital strategy, and technology governance consistently shapes strategy, scales systems, and delivers mission-critical initiatives across multi-country and multi-business ecosystems. Skilled in managing cross-functional engineering teams, modernizing legacy platforms, and executing enterprise-wide roadmaps with clarity, governance, and measurable ROI.
Overview
22
22
years of professional experience
6
6
Certifications
1
1
Language
Accomplishments
- Directed enterprise-scale transformation programs for globally significant initiatives, including the world’s largest space program and major international sporting events, ensuring executive alignment, governance, and delivery excellence.
- Established and led enterprise PMO frameworks covering portfolio governance, capital planning, risk management, and benefits realization, enabling consistent on-time, on-budget delivery across complex, multi-vendor environments.
- Provided CTO-level technology leadership while governing delivery of high-availability, cloud-native platforms supporting millions of real-time transactions with 99.99% uptime across multi-region deployments.
Timeline
Chief Technology Officer
Neesewarth FZE
04.2024 - Current
Director – Enterprise Solutions & Program Delivery
Pure CS (Purehealth Group)
07.2022 - 04.2024
Enterprise Architect
GMG
05.2021 - 07.2022
Application Delivery Manager
Alpha Data LLC
03.2020 - 03.2021
Practice Manager
Emirates Consulting Group
02.2016 - 02.2020
Solution Architect
Oakton (NTT)
11.2014 - 01.2016
Technical Consultant
Microsoft India Pvt Ltd (via Wipro)
05.2009 - 03.2012
Technical Associate
Stream Global Services
01.2009 - 04.2009
Technician
Krishika Infotech
06.2006 - 10.2008
Coordinator
Modern Transport
12.2003 - 05.2006
Systems
MBA in
04.2001 -
Work History
Chief Technology Officer
Neesewarth FZE
04.2024 - Current
- Launched successful new products with extensive research on market trends combined with collaborative input from various departments.
- Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
- Lead enterprise healthcare IT transformation portfolio spanning digital health platforms, AI-driven clinical systems, and cloud modernization.
- Led HRIS modernization across multi-site healthcare operations, integrating Core HR, payroll, and talent systems into a unified cloud platform.
- Established governance frameworks and delivery standards across healthcare and enterprise programs.
- Directed multi-million-dollar initiatives achieving 20% infrastructure cost reduction while improving system availability and scalability.
- Oversaw cross-functional delivery teams across clinical systems, data platforms, cybersecurity, and integration functions.
- Implemented benefits realization frameworks linking technology outcomes to clinical, operational, and financial performance.
Director – Enterprise Solutions & Program Delivery
Pure CS (Purehealth Group)
07.2022 - 04.2024
- Led enterprise digital health transformation portfolio across multi-site healthcare environments.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Built and governed large-scale program delivery frameworks ensuring regulatory compliance and operational stability.
- Built cloud-native distributed systems ensuring 99.99% uptime across high-traffic environments.
- Architected scalable AI platforms and real-time patient engagement systems integrated across multi-site healthcare environments.
- Designed real-time analytics engines using event-driven architecture enabling
- Integrated AI/ML models achieve 18% reduction in critical events through predictive insights. Led 50+ engineers across product, data, cloud, and integration teams delivering modular, scalable platforms.
Enterprise Architect
GMG
05.2021 - 07.2022
- Built & led enterprise-wide cloud platforms and high-scale retail systems with real-time forecasting capabilities.
- Led enterprise modernization and digital transformation programs across retail operations in 12 countries.
- Delivered portfolio initiatives improving forecasting accuracy by 65% and enhancing supply chain efficiency.
- Promoted continuous improvement culture with regular reviews of architectural approaches and industry trends analysis.
- Delivered successful enterprise-wide digital transformations, modernizing legacy systems for improved user experience.
Application Delivery Manager
Alpha Data LLC
03.2020 - 03.2021
- Directed enterprise delivery programs across cloud, AI, and application modernization portfolios.
- Established delivery assurance frameworks and performance metrics across multi-client programs.
- Designed governance frameworks aligning technology investments with business strategy and growth objectives.
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Managed resources effectively to avoid unnecessary delivery delays.
Practice Manager
Emirates Consulting Group
02.2016 - 02.2020
- Led government and enterprise digital transformation programs with focus on governance, compliance, and benefits realization.
- Built and scaled consulting delivery practices across enterprise architecture and digital modernization.
- Consolidated HR data sources into a single source of truth.
- Enabled HR analytics dashboards for leadership.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Improved practice revenue through effective financial management and strategic cost reductions.
Solution Architect
Oakton (NTT)
11.2014 - 01.2016
- Led large-scale enterprise solution programs supporting mission-critical systems across multiple regions.
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Conducted research to evaluate systems design and process efficiency.
Technical Consultant
Microsoft India Pvt Ltd (via Wipro)
05.2009 - 03.2012
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Collaborated with cross-functional teams to develop innovative solutions for complex technical problems.
- Documented all client interactions accurately in CRM system while maintaining strict confidentiality standards.
- Provided expert consultation to clients, recommending appropriate products and services based on their needs.
- Delivered comprehensive training sessions for new staff members, ensuring a thorough understanding of company procedures and tools.
Technical Associate
Stream Global Services
01.2009 - 04.2009
- Developed comprehensive documentation for technical procedures, enhancing knowledge transfer among team members.
- Improved customer satisfaction by providing exceptional technical support and troubleshooting assistance.
- Maintained and deployed standardized software packages for deployment on company systems.
- Served as a subject matter expert on various technology topics, providing insights and recommendations to both technical and non-technical stakeholders.
Technician
Krishika Infotech
06.2006 - 10.2008
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
Coordinator
Modern Transport
12.2003 - 05.2006
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Skills
Healthcare IT Leadership & Governance, EHR / EMR Platforms & Interoperability (HL7 / FHIR)
Clinical Systems Integration & Optimization, Digital Health & AI-Driven Care Models
Program & Portfolio Management (PPM), PMO Governance & Delivery Assurance
Regulatory Compliance & Data Privacy, Vendor, Contract & Budget Management
Enterprise Architecture, Cloud, Infrastructure & Cybersecurity Programs
Stakeholder Engagement (Clinical, Executive, Regulatory)
ERP & CRM Transformation (Oracle Fusion, SAP S/4HANA, D365)
Oracle HCM Cloud (Core HR, Payroll, Talent), SAP SuccessFactors (Employee Central, Recruiting, Performance), Workday (Conceptual), UKG / Kronos (Time & Attendance) etc
Change Management, Benefits Realization & KPI Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
TOGAF Practitioner
Education
Systems
MBA in
India 04.2001 -