Pamela Rose Flores

As a Delegate Sales Executive, I will grow delegate sales revenue by identifying
potential new clients,
cold calling prospective customers, managing customer enquiries, conducting
sales calls, negotiating,
and closing delegate registrations.
●Contact existing and prospective clients by telephone or e-mail to solicit delegate
sales for
events.
●Understand key value position in an event agenda, and be able to deliver
prepared sales talks in
order to persuade potential clients to purchase a delegate ticket.
●Deliver a high level of customer service including and not limited to: Explain
services and prices,
answer questions from customers, follow through the sales process, and support
the customers
requirements until end of the event.
●Obtain customer information such as name, address, and payment method, and
enter orders into
the registration system.
●Record names, contact details, purchases, and reactions of prospects contacted
and manage a
pipeline to ensure an adequate number of leads are identified and converted into
sales.
●Address inbound enquiries from potential customers regarding upcoming classes
in a timely and
professional manner.
●Provide timely, accurate and informative reports to manager.
●Work closely with the event and management teams to consistently improve
service offerings, and
to ensure that fulfillments are delivered timely to meet and exceed all assigned
sales targets.
●Be onsite at the event if assigned to an in-person event and be present for all
virtual events.

● I was assigned to managed bulk of dormant accounts and oversee their records
management through calling and emailing and update client records through our
CRM
(Salesforce).

● Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.

● Contribute ideas for improving marketing standards and processes to our onshore team.
● Doing health check with the new clients as part of the marketing drive by calling
them to set
an appointment via MS Teams or Zoom meeting to do comparative analysis on
their current
provider versus our best rates.
● To conduct live presentation of products and services in the purpose of winning
them over to
sign up for a new agreement.
● I am also responsible to create pricing quotation, business proposals, and revised
agreement.
● Also focus on after sales service to guaranteed client's satisfaction should they
require further
assistance.

● Well experienced in doing B2B sales through outbound calls like clients from
ADIPEC, GAStech,
to countries like in ASIA, Europe, and America.

● Effectively managed sales lead generation.

● Good Sales Track Record.
● Entrusted among agents to pioneer upcoming events that will cater newly
clients.
● Effectively managed a few people from the team to deliver a great sales result as
a team effort.