Summary
Overview
Work History
Education
Skills
Certification
References
Disclaimer
Websites
Languages
Personal Information
Timeline
Generic
Panduranga Sunkara

Panduranga Sunkara

Dubai

Summary

Experienced HR Executive with a strong background in human resources and administration, complemented by customer service and IT support skills. Proficient in managing employee relations and streamlining HR operations using technology. Focused on driving organizational efficiency and productivity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

HR Executive|Customer Service|Admin & IT Support

Truebell Marketing & Trading LLC
05.2015 - Current
  • Onboarding Formalities: Ensuring effective induction of all employees, completing the documentation process, and preparing the employee personal file.
  • Training and Development: Planning and conducting training interventions, assessment of training effectiveness.
  • Manpower Planning
  • Administer the probation assessment, liaising with the line manager, and escalating any formal issues to the HR.
  • Assisting with the visa process and occupational health medicals is done in a timely manner.
  • Manage labor camp accommodation, which involves cleaning, maintenance, safety and security, daily checking, and providing updates.
  • Promotions, transfers, and changes: Obtain approval for, and accurately record, changes.
  • Handled the Monthly Rewards and Recognition process.
  • Leave and attendance management.
  • Overtime calculations.
  • Exit Formalities.
  • Payroll: Preparing the monthly payroll inputs file and sharing it with the payroll team, clarifying post-payroll doubts of employees.
  • Customer Service & Admin: Handled client inquiries, complaints, and support, maintaining high satisfaction levels.
  • Assisted HR with employee records, recruitment support, and IT troubleshooting.
  • Streamlined administrative processes, improving operational efficiency.
  • IT Support: Provided first-level IT support, including hardware/software troubleshooting.
  • Collaborated with IT to integrate biometric attendance systems.
  • Assisted the IT team in troubleshooting basic technical issues to ensure uninterrupted operations.
  • Coordinated with IT vendors for the timely maintenance of office systems.

Software Developer

Mind Yard Software Solutions
06.2013 - 10.2014
  • Collaborated with project managers to establish achievable coding milestones for pre-release software development.
  • Updated legacy code bases to align with modern development standards, enhancing overall functionality.
  • Documented technical workflows to facilitate training for newly hired employees.

Assistant Professor

Mentey Padmanabhan College of Engineering & Tech
05.2012 - 04.2013
  • Maintained student records, graded assignments, and tracked attendance to support administrative functions.
  • Facilitated learning by utilizing diverse modalities and resources for presentations.
  • Proctored exams while offering remediation to enhance student learning outcomes.

Education

B. Tech - Computer Science & Engineering

Bhimavaram Institute of Engineering & Technology
India
04-2011

Skills

  • Human resource management
  • Onboarding and training
  • Employee relations and engagement
  • Customer service excellence
  • Client management
  • Grievance resolution
  • Administration and operations
  • Office coordination
  • Policy implementation and compliance
  • IT support and troubleshooting
  • UAE labor law expertise
  • Documentation and reporting
  • Performance management
  • Appraisal processes
  • Payroll and benefits administration

Certification

  • Certificate course in CHRP and CHRM, American Certification Institute (ACI), USA, via Blue Ocean Training and Consulting, 05/01/21, 05/31/26
  • Person in Charge Level 2 Training (PIC), High Field Middle East Asia
  • Certificate course in computer accountancy (Tally), JNNYC-Council of Education and Training at Multitek Computer Systems

References

References available upon request.

Disclaimer

I hereby declare that the information above is true to the best of my knowledge.

Languages

  • Telugu
  • English
  • Hindi

Personal Information

  • Date of Birth: 08/05/90
  • Nationality: Indian
  • Marital Status: Married

Timeline

HR Executive|Customer Service|Admin & IT Support

Truebell Marketing & Trading LLC
05.2015 - Current

Software Developer

Mind Yard Software Solutions
06.2013 - 10.2014

Assistant Professor

Mentey Padmanabhan College of Engineering & Tech
05.2012 - 04.2013

B. Tech - Computer Science & Engineering

Bhimavaram Institute of Engineering & Technology

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Panduranga Sunkara