Microsoft Office 365
Hi, I’m
Pankaj Krishnan
Dubai,DU
Timeline
Brand Solutions / Client Service Executive
BBP India Communications
05.2024 - 10.2024
Sales Officer
Yes Bank
08.2023 - 11.2023
FISAT Business School
MBA from Marketing And Finance
08.2021 - 08.2023
St Mary's College
Bachelor of Arts from Finance And Taxation
08.2018 - 06.2021
Work History
BBP India Communications
Brand Solutions / Client Service Executive
05.2024 - 10.2024
Job overview
- Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
- Demonstrated excellent problem-solving skills in handling challenging situations that arose in client engagements.
- Developed strong relationships with key clients, fostering trust and loyalty.
- Developed and maintained existing client relationship and developed new client relationships.
Yes Bank
Sales Officer
08.2023 - 11.2023
Job overview
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about banking products.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Overview
1
year of professional experience
5
years of post-secondary education
Education
FISAT Business SchoolAngamaly, Kerala
MBA from Marketing And Finance
08.2021 - 08.2023
University Overview
St Mary's CollegePerumbavoor, Kerala
Bachelor of Arts from Finance And Taxation
08.2018 - 06.2021
University Overview
Skills
Time management skills
Clear communication skills
Strong negotiation skills
Client relationship building
Client retention strategies
Analytical mindset
Brand representation
Meeting facilitation
Teamwork and collaboration
Time management
Attention to detail
Team leadership
Decision-making
Microsoft office
Computer proficiency
Customer relationship management
MS office suite
Digital marketing
Social media campaigns
Cold calling
Summary
Offering strong interpersonal skills and keen interest in client relations, ready to learn and develop in fast-paced environment. Brings ability to quickly grasp industry-specific knowledge and proficiency in CRM software. Ready to use and develop communication and problem-solving skills in customer service role.
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsSoftware
Google Workspace
Languages
English
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Certification
- LinkedIn, Excel Essential Training Microsoft 365, 2024
- Google, Fundamentals of Digital Marketing, 2024
- Google, Analytics Certification, 2023
- NPTEL, Introduction to Industry 4.0 and Industrial Internet of Things, 2023
- NPTEL, Innovation, Business Models, and Entrepreneurship, 2022
- Microsoft, Office Specialist Certification, 2021
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