PARAMESWAR NAIR
Abu Dhabi,United Arab Emirates
Summary
Enthusiastic individual with excellent communication and organization with 10 years of banking experience in the UAE with a specific focus on: Retail product knowledge | Drive Revenue | Customer Relationships| Process enhancement | People development
Overview
12
12
years of professional experience
4014
4014
years of post-secondary education
1
1
Certification
Work history
Associate
Abu Dhabi Commercial Bank Ltd.
Abu Dhabi
02.2013 - 02.2025
- Capitalized on cross-selling and upselling opportunities that resulted in achieving set targets
- Consistently enhanced customer loyalty by providing superior banking and service experience thus increasing sales
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Risk Analyst
American Express
- Main objective was to mitigate risk and identity potential threats while approving new merchant POS terminals in United States
Education
Post Graduate diploma - Business Administration
Symbiosis Institute of Pune
IndiaBachelors - Commerce/accounting
Delhi University
DelhiCertification
- Attempted CERTIFIED TRANSACTION MONITORING ASSOCIATE (CTMA) certification
- Pursuing AML Certification from ACAMS
Accomplishments
- Consistently met and exceeded individual targets of 2 million AED and contributing to overall unit targets of 110 million AED on a monthly basis
- Sourced 15 new leads a month and achieved 100% conversation rate into sales for the bank
PROFILE OVERVIEW
- Identify Customer Needs
- B2C Sales & Revenue Generation
- Relationship / Account Management
- Quality Customer Service
- Training & Coaching
Timeline
Associate
Abu Dhabi Commercial Bank Ltd.
02.2013 - 02.2025
Risk Analyst
American Express
Post Graduate diploma - Business Administration
Symbiosis Institute of Pune
Bachelors - Commerce/accounting
Delhi University
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