Maninder Kaur
Bur Dubai
Summary
Results-driven sales executive with extensive experience in the retail industry, specializing in sales management and business development. Demonstrated ability to identify and capitalize on new business opportunities, leading to significant revenue growth. Expertise in cold calling and market analysis, fostering strong client relationships. Focused on leveraging creative strategies for customer retention and business expansion.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Executive and Receptionist
Feb Tech Glass works LLC
Bur Dubai
01.2021 - Current
- Meeting and greeting customers and making them feel welcome.
- Devising implementing the organisation's sales strategies.
- Finding new channels for selling and distributing products.
- Building rapport with a customer and subsequently closing the deal.
- Building relationships with new customers and distributors.
- Demonstrating products to customers.
- Maintaining good business relationships with existing clients.
- Liasing with suppliers and manufacturers on daily basis.
- Holding meetings to discuss the progress of existing projects.
- Deal with clients feedback, enquiries complaints and refunds.
- Ensuring that business paperwork is sorted in a secure location.
- Protecting client's personal data and information.
- Liasing with head office to ensure relevant stock is delivered on time.
- Responsible for the marketing and advertising of new and existing products.
- Using negotiation and communication skills to sell new products in small retail outlets to maximise shelf space and increase market share.
- Supervising junior sales representatives.
- Participatong in meetings with the organisation's board of directors.
- Keeping a close eye on every deal in the sales pipeline.
- Handling customer questions, inquiries and complaints in a professional manner.
- Sustaining long term relationships to ensure a positive customer experience.
- Fostering good relationships with all internal departments and cross-functional teams.
Computer Teacher
BG Blossom School Amritsar
Amritsar
01.2018 - 12.2020
- Oversaw three Computer Science classes at high school.
- Executed implementation of new curriculum and course materials.
- Created and delivered engaging lessons in operating systems.
- Developed comprehensive course syllabus and offered student guidance on optimal technology utilisation.
- Evaluated students' understanding of computer science concepts and software through written and practical examinations.
- Illustrated practical uses of Computer Science curriculum to enhance student passion and understanding.
- Built student confidence through interactive teaching and conducting character-building exercises.
- Maintained positive, productive learning environments through exceptional classroom management.
- Marked students' homework and mock exams, providing clear feedback.
- Coordinated with the IT department to maintain and upgrade computer lab equipment, ensuring optimal functionality for all users.
- Communicated positively and professionally with staff and pupils, leading by example in delivering school values.
- Scheduled lesson plans to segregate parts and follow structured flow, teaching basic and advanced computer skills.
- Prepared student behaviour and work reports for parent review.
- Improved student grades through ongoing motivation and providing constructive feedback.
- Collaborated with colleagues to integrate cross-curricular IT projects, enriching students' learning experience across subjects.
Administrator
SSA Educational Institute
Batala
01.2011 - 12.2015
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Managed client correspondence, order tracking and data communications.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Set up new files and assigned tracking numbers.
- Developed and maintained effective communication channels between departments, enhancing organisational workflow.
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.
- Turned corporate mandates into actionable directives for mid- and low-level staff.
Education
Master of Arts - Punjabi
Guru Nanak Dev University
Punjab, India01.2020
Post Graduate Diploma in Computer Application -
Guru Nanak Dev University
Punjab, India01.2018
Bachelors of Arts -
Guru Nanak Dev University
Punjab, India01.2015
Higher Secondary Certificate -
Punjab School Education Board
01.2009
Senior Secondary Certificate -
Punjab School Education Board
01.2007
Skills
- Verbal and written communication
- Product expertise
- Relationship development
- Time optimization
- Negotiation and teamwork
- Marketing strategy
- Retail operations
- Consumer insights
- Market trends
- Customer relationship management
- Negotiation techniques
- Inventory management
- Sales strategy
- Sales and market development
- Vendor management
Certification
- Microsoft Office Specialist, Advanced
- Microsoft Technology Associate, Advanced
- Tally and Busy win, Advanced
Hobbies and Interests
- Reading Books
- Travelling
- Photography
Languages
- English
- Hindi
- Punjabi
Personal Information
- Passport Number: R5658013
- Date of Birth: 03/26/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Visa Status: Employment visa
Timeline
Sales Executive and Receptionist
Feb Tech Glass works LLC
01.2021 - Current
Computer Teacher
BG Blossom School Amritsar
01.2018 - 12.2020
Administrator
SSA Educational Institute
01.2011 - 12.2015
Master of Arts - Punjabi
Guru Nanak Dev University
Post Graduate Diploma in Computer Application -
Guru Nanak Dev University
Bachelors of Arts -
Guru Nanak Dev University
Higher Secondary Certificate -
Punjab School Education Board
Senior Secondary Certificate -
Punjab School Education Board
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