Parthiban Subramani

Complete all types of machine installation, servicing, and troubleshooting, Including 24/7 Technical Support to ICP Customer

• Machine Types: OEM: Muelhbauer, SCP2000, SCP60, ID60 & AML6
• Responsible for cards & passport personalization unit for smooth & optimized production
• Servicing support and training of operators
• Effective prior planning and execution team has increased profit level to the organization 30%
• Handling of back-office Perso system, database maintenance & PC Backup, hardware, Software, printer and network-related Problems
• Approving Spare parts & consumables from central purchase dept for stocking purpose.
• Lead the team in high-level review meetings with the customers & within the teams
• Maintain all regulations of production area, server, and UPS room, and coordinate with service providers
• Prepare and update MIS Reports for management
• Achievements: Best performer awards from Tahaluf Organization
• Best Performer of year award from ICP Customer.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Responsibilities: MX6000 & DC 9000 Service & Maintenance with Technical Support to the Customer
• Maintain maximum uptime of machine to reach maximum output to the productivity
• Machine Service and periodic maintenance and maintain necessary spare stock
• Preparation and Updating of MIS Reports to Managers
• Maintain and checking of Generator functionality for every month
• Spares follow-up with Central Stores
• Achievements: Bravo Award from Thales Organization
• Best Performer of the year Award from ICA Customer.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

• Responsibilities: Handling of Datacard DC9000-Series and MX-Series (MX6000 & MX2000) machine for Plastic Card Emboss Printing, Magnetic Stripe Encoding, Smart card encoding, Thermal Prints (for Text, Logos & Barcodes, Photo ID Printing) and Lamination, Card guard, Duragard, Topper with Ultrapack mailings
• Mailing of personalized card and carrier with Neopost technologies maximailer.
• Maintained strong relationships with clients by consistently delivering timely, professional, and empathetic support services.
• Researched and identified solutions to technical problems.

Responsibility: Servicing in Laser jet printers (9500, 9100, 1010)

• Backup and Recovery OS Recovery, Data Recovery
• Generating reports to management
• Managing and maintaining Networks and Desktops
• Providing users support and training as a part of application implementation
• Installation and troubleshooting all type of printers
• Hardware troubleshooting and performance tuning
• Assembling Systems, Installing software’s, and Troubleshooting HW/SW at customer place and fixing the same
• Servicing all range of electronics and peripheral
• PCB Design for all range of electronics board
• All SMT Boards servicing, Servicing all range of electronics and peripherals
• Team Management: Leading, training and maintaining the performance of team members to ensure efficiency in operations and meeting of individual and group target
• Conducting meeting for settings up support objectives and designing or streamlining process to ensure smooth functioning of support operations
• Handled project in different location.

• PCB (printed Circuit Board) and PLC (Programmable Logic Controller) Certification
• Windows 2000 Server Installation Certification
• Interpersonal Skill Certification