Parthiban Victor Abishegam
Dubai,UAE
Summary
Proficient Hospitality Professional with 24 years of experience and intensely specialized in Housekeeping, Laundry and Health Club Operations. Proven hands-on hand experience in completing operational and admin tasks in time with surpassing expectations. Well thrived the duties and responsibilities and successfully achieved the organization objectives in ethical manner. Accurate experiences in Pre-Opening, Room Renovation, Refurbishment and Major Cleaning Projects. Technically competent in various cleaning methods and trainings that boost productivity and morale. Transformed housekeeping operations to improve room turnover rates and elevate cleanliness standards.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
1
1
Fast Track Project Certification
1
1
Train The Trainer Certification
1
1
Property Service Culture Certification
Work history
Executive Housekeeper
Millennium Copthorne Hotel
Sharjah
02.2024 - 03.2025
- Handling and monitoring daily operations of 255 Rooms, Public Areas, Laundry, Health Club, FB outlets and Meeting Rooms.
- Monitoring and Controlling 35 employees and increased productivity in daily work schedule planning.
- Implemented new cleaning technics and increased guest satisfaction scores in hotel cleanliness standards from 7.2 to 8.0 in guest satisfaction.
- Training and discipline in performances are not met up to cleaning standards.
- Handling outsourcing company employees, laundry services, Planters and Pest Control in ethical manner.
Executive Housekeeper
Millennium Atria Business Bay
Dubai
06.2022 - 01.2024
- Handled and monitored daily operations of 347 Rooms, Public Areas, Laundry & Uniforms, Health Club, FB outlets and Meeting Rooms.
- Monitored and Controlled 47 employees and increased productivity in daily work schedule planning.
- Implemented new cleaning technics and increased guest satisfaction scores in hotel cleanliness standards from 7.2 to 8.5 in guest satisfaction.
- Increased employee engagement scores from 71% to 94% and supported company target with efficient positive communication.
- Close monitored guest complaints and actioned immediately with training and discipline and followed through for guest feedback.
- Increased efficiency in speed of check - in and controlled daily allocation in manning to achieve standard check - in.
- Implemented garbage compact system and reduced the Garbage Skip collections from 6 to 2 skips with efficient garbage segregation plan and supported Hotel Health & Safety policy.
- Reduced cost saving from 3% to 5% in Guest supplies, Chemical Handling, Cleaning Equipment Handling with proper cleaning methods and Inventories.
- Close monitor occupancy forecast and reduced leave balances of employees and comply in line with hotel Human Resources polices.
- Prepare CPAEX plan, Annual Budget, Monthly Profit and Loss Statement and achieved 3% saving YTD.
- Handled outsourcing companies, laundry services, Planters and Pest Control in ethical manner.
Executive Housekeeper
Telal Desert Resort and Zaman Heritage Village
Al Ain, UAE
11.2020 - 05.2022
- Handled and monitored daily operations of 24 villas and 180 camps units and 10 units Heritage Village Rooms, Public Areas, Laundry & Uniforms, Health Club, FB outlets and Meeting Rooms.
- Monitored and Controlled 39 employees and increased productivity in daily work schedule planning.
- Monitored and implemented new cleaning technics and increased hotel cleanliness from 9.1 to 9.4 in guest satisfaction.
- Close monitored guest complaints and actioned immediately with training and discipline and followed through for guest feedback.
- Reduced cost saving from 2% on Guest supplies, Chemical Handling, Cleaning Equipment Handling with proper cleaning methods and Inventories.
- Implemented Green Villa Program and reduced laundry expenses 3% MTD.
- Pre-Opening completed for 180 camps with coordination with senior management.
- Train and develop employees in Villas Cleaning Safety Standards.
Assistant Executive Housekeeper
Marriott International
Fujairah
12.2013 - 05.2020
- Handled and monitored daily operations of 218 Rooms, Public Areas, Laundry & Uniforms, Kids Clubs, 09 FB outlets and Meeting Rooms.
- Monitored Trained and Controlled 43 employees and increased productivity in daily work schedule planning.
- Monitored and implemented new cleaning technics and increased hotel cleanliness from 8.7 to 9.4 in guest satisfaction.
- Monitored cleaning procedures and created new SOP for Housekeeping and Laundry Operations.
- Increased employee engagement scores from 78% to 92% and supported company target with efficient communication and employee relations.
- Supported Executive Housekeeper on guest complaints and actioned immediately with training and discipline and followed through for guest feedback.
- Successfully completed Room Renovations for 218 rooms, 24hrs Dinning Restaurant.
- Increased efficiency in speed of check - in and controlled daily manning schedule achieved guest satisfaction at check - in from 8.1 to 9.2.
- Supported Executive Housekeeper and implemented strict inventories and reduced expenses 6% overall in all Guest supplies, Chemical Handling, Cleaning Equipment Handling with proper cleaning methods and Inventories.
- Supported Executive Housekeeper in preparation of CPAEX plan, Annual Budget, Monthly Profit and Loss Statement and achieved 3% saving YTD.
- Implemented efficient daily On Job Trainings and achieved 11hrs per employee YTD.
- Train and developed 9 employees and got promoted to next levels.
Housekeeping Supervisor
Starwood International
Fujairah
01.2008 - 01.2013
- Streamlined communication between front office and housekeeping department leading to improved operational efficiency.
- Updated room status on hotel software after every cleaning session accurately reducing room turnaround time.
- Fostered positive working environment by promoting teamwork among housekeeping staff.
- Conducted regular inspections of rooms and public areas with keen attention to detail.
- Developed efficient rosters which maximized workforce utilization whilst minimizing overtime costs.
Housekeeping Coordinator
Starwood International
Fujairah
01.2006 - 01.2008
- Implemented new cleaning protocols to improve overall quality of service.
- Maintained high standards of cleanliness within all hotel rooms and public areas.
- Coordinated housekeeping staff for efficient daily operations.
- Adhered strictly to health and safety regulations during cleaning processes, protecting both staff and guests alike.
Housekeeping Attendant
Le Meridien Al Aqah Beach Resort
Fujairah, United Arab Emirates
01.2004 - 01.2006
Housekeeping Attendant
TAJ Hotels, The Park Hotel and Chola Sheraton
Chennai
01.1999 - 01.2004
Education
High School Diploma - Business Administration
Wesley Higher Education
Chennai/India 04.1995 - 05.1997
Skills
- Work Schedule Planning
- Attention to Detail
- Proficient in Cleaning Techniques
- People Management
- Communication and Coordination
- Guest Services
- Renovation and Refurbishment
- Budget and Profit & Loss Statement
- Time Management
- Organized Leadership
- Training and Development
- Property Management Systems
- Health and Safety Compliance
- Employee evaluations
Languages
English
Advanced
Tamil
Native
Hindi
Advanced
Affiliations
- Chess Play
- Billiard Play
- Music Listener
Accomplishments
- Achieved continuous promotions at Le Meridien Al Aqah Beach Resort from Housekeeping till Assistant Executive Housekeeper in 2004 till 2020.
- Achieved Hotel Cleanliness Satisfaction from 8.7 to 9.4 in Le Meridien Al Aqah Beach Resort Marriott International
- Achieved 92% YTD in Associates Engagement Satisfaction Survey in Le Meridien Al Aqah Beach Resort
- Best Employee of the month at Le Meridien Al Aqah Beach Resort.
- Best Manager Nominee of the year at Le Meridien Beach Resort
- Best Trainer of the year at Le Meridien Al Aqah Beach Resort.
- Achieved 9.4 YTD in Regional Brand Standard Audit on Hotel Cleanliness Telal Resort and Zamana Heritage Village Desert Resort.
- Achieved Hotel Cleanliness Satisfaction from 7.2 to 8.0 in Millennium Copthorne Hotel Sharjah.
- Achieved Hotel Cleanliness Satisfaction from 7.6 to 8.5 in Millennium Atria Hotel & Apartments Business Bay.
- Achieved 78% to 93% YTD in Associates Engagement Satisfaction Survey in Millennium Atria Hotel & Apartments Business Bay.
Certification
- ABC of Housekeeping & Operations All Levels Certified
- Sustainability Certified
- Fast Track Project Certified
- Time Management Certified
- Lead the Team Certified
- Future Leader Certified
Reference
Mr. Patrick Antaki
Vice President Operations
Valor Hospitality
Former Complex General Manager
Le Meridien Al Aqah Beach Resort – Fujairah, UAE
Mobile: +97150 4840265
Email: pantaki@valorhospitality.com
Mr. Bharath Venkatachalam
Cluster Executive Housekeeper Millennium Atria Business Bay
Mobile: +97152 5343355
Email: h1010.hk@millenniumhotels.com
Timeline
Executive Housekeeper
Millennium Copthorne Hotel
02.2024 - 03.2025
Executive Housekeeper
Millennium Atria Business Bay
06.2022 - 01.2024
Executive Housekeeper
Telal Desert Resort and Zaman Heritage Village
11.2020 - 05.2022
Assistant Executive Housekeeper
Marriott International
12.2013 - 05.2020
Housekeeping Supervisor
Starwood International
01.2008 - 01.2013
Housekeeping Coordinator
Starwood International
01.2006 - 01.2008
Housekeeping Attendant
Le Meridien Al Aqah Beach Resort
01.2004 - 01.2006
Housekeeping Attendant
TAJ Hotels, The Park Hotel and Chola Sheraton
01.1999 - 01.2004
High School Diploma - Business Administration
Wesley Higher Education
04.1995 - 05.1997
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