Highly skilled and professional with over 13 years of experience managing pharmacies in medical centers and hospitals, with active DHA license.
Highly organized and hard working with excellent program management and planning skills aptitude to take on additional responsibilities to achieve team goals.
To seek and maintain a full-time position that offers professional challenges using excellent interpersonal, time management, and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Pharmacist Manager
Aster Pharmacy in aster clinic
03.2022 - Current
Communicated with patients, ensuring that medical information was kept private.
Discussed medical histories with patients to provide the most effective medical advice.
Filled and dispensed 120 prescriptions daily, Achieved highest-ranking sales by covering total sales value.
Dealing with all insurance companies, handling any issues, and solving problems with any rejection for medication.
Kept prescription drugs and controlled substances safe and secure in the pharmacy.
Established and maintained effective communication with staff, physicians, and community organizations to promote high-quality patient care.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Designed and introduced leadership development, coaching, and team management model, resulting in the promotion of employees to increased levels of responsibility.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Ordered all pharmacy supplies and kept a check on inventory levels.
Liaised with physicians and patients on proper dosage and potential adverse drug interactions
Store Manager
Supercare Pharmacy in Dubai London Clinic
05.2014 - 09.2021
Engaged with patients to provide advice and support on medications and medical conditions.
Advised customers on the safe and proper use of medication.
Interacted well with customers to build connections and nurture relationships.
Dispensed medication as prescribed by doctors and maintained accurate patient/medication records.
Completed point of sale opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Ordering medication from supplier and maintaining good stock for customers need.
Expiry management to avoid expiration medicines follow up the expiry protocols.
Manage all control medication and follow up with DHA protocol.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Developed and implemented successful staff incentive programs to motivate employees.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Excellent relationships with hospital managers, doctors and nurses.
Pharmacist
Reham Pharmacy
03.2012 - 10.2013
Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Maintained appropriate drug records and completed reports as necessary.
Educated patients about possible drug interactions and gave special administration instructions.
Evaluated drug therapy to drive appropriate medicine use.
Affixed correct labels to direct patients to correctly take medication as recommended by healthcare providers.
Reviewed and evaluated orders for non-formulary to identify generic alternatives.
Communicated issues and reactions to specific medications to intercept potential errors.
Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
Pharmacist
Bin Sina Pharmacy
11.2010 - 03.2012
Reviewed prescriptions to confirm the appropriate selection of drug, and dose and check for interactions with other medications.
Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Maintained appropriate drug records and completed reports as necessary.
Educated patients about possible drug interactions and gave special administration instructions.
Complied with pharmacy regulations to increase the quality of health care and inhibit criminal abuse of drugs.
Affixed correct labels to direct patients to correctly take medication as recommended by healthcare providers.
Reviewed and evaluated orders for non-formulary to identify generic alternatives.
Clinical Pharmacy Training
GMC Hospital & Research Centre
02.2010 - 04.2010
Completed in-hospital training program in clinical Pharmacy, patient counselings.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Stocked, labeled, and inventoried medication to keep accurate records.
Entered and processed patients' prescriptions into internal system.
Trainee Pharmacist
Julphar Gulf Pharmaceutical Industries
02.2010 - 04.2010
Completed training program in clinical Pharmacy, Drug Manufacturing.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Trainee Pharmacist
Medicine World Pharmacy
06.2006 - 07.2006
Complete 150 hours of pharmacy training.
Provided friendly customer service at drop-off and pick-up counters.
Education
Some College (No Degree) - Bachelor of Pharmacy
Ajman University
Fujairah
Skills
Patient education for medication use
Insurance processing and solving problems
Excellent customer service and skills
Excellent computer skills
Team and time management, personnel scheduling
Inventory management
Drug utilization review
Pharmaceutical calculations
Medication side effect knowledge
Teamwork and collaboration
Additional Information
Dubai driving license
Languages
Arabic
English
Timeline
Pharmacist Manager
Aster Pharmacy in aster clinic
03.2022 - Current
Store Manager
Supercare Pharmacy in Dubai London Clinic
05.2014 - 09.2021
Pharmacist
Reham Pharmacy
03.2012 - 10.2013
Pharmacist
Bin Sina Pharmacy
11.2010 - 03.2012
Clinical Pharmacy Training
GMC Hospital & Research Centre
02.2010 - 04.2010
Trainee Pharmacist
Julphar Gulf Pharmaceutical Industries
02.2010 - 04.2010
Trainee Pharmacist
Medicine World Pharmacy
06.2006 - 07.2006
Some College (No Degree) - Bachelor of Pharmacy
Ajman University
Similar Profiles
Tahmina KousarTahmina Kousar
Community pharmacist at Aster pharmacyCommunity pharmacist at Aster pharmacy