Service focused barista with more than 8 years of experience delivering the highest level of customer service within a cafe setting. Adept at maintaining a cleanly and aesthetically appealing store front as well as accurately and efficiently processing customer transaction and overseeing inventory and tracking.
Hi, I’m
PASANG TSERING SHERPA
Barista
Deira, Dubai,Dubai
Summary
Overview
13
years of professional experience
6
years of post-secondary education
2
Certifications
3
Languages
Work History
Paul café restaurant, EMIRATES Azadea Group of CompanyDubai
Barista
10.2013 - Current
Job overview
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Promoted additional items with beverages, increasing store sales.
- Prepared eye-catching, creative latte art to please customers.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
Aalishan Hotel, Jawlakhel, Lalitpur. Rizal Food PVT. LTD
Waiter
02.2009 - 05.2013
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Inspected dishes and utensils for cleanliness.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Met with chef to review daily specials and menu changes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Sarvodaya Boys SSSShakurpur, Delhi, India
Secondary School
05.2001 - 11.2003
University Overview
Sarvodaya Boys SSSShakurpur, Delhi, India
Bachelor Of Arts
05.2003 - 05.2006
University Overview
Skills
Food preparation and safety
Certification
BSS WORLD QUALITY CONSULTANTS, DUBAI UAE - LEVEL II: BASIC FOOD HYGIENE
HONORS &AWARDS
HONORS &AWARDS
Certificate of Appreciation
Issued by AZADEA Oct,2019
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BSS WORLD QUALITY CONSULTANTS, DUBAI UAE - LEVEL II: BASIC FOOD HYGIENE
10-2019
COFFEE TRAINING COURSE -LAVAZZA GROUP, DUBAI UAE
03-2019
Barista
Paul café restaurant, EMIRATES Azadea Group of Company
10.2013 - Current
Waiter
Aalishan Hotel, Jawlakhel, Lalitpur. Rizal Food PVT. LTD
02.2009 - 05.2013
Sarvodaya Boys SSS
Bachelor Of Arts
05.2003 - 05.2006
Sarvodaya Boys SSS
Secondary School
05.2001 - 11.2003
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