Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Pasiadu ANURANGA

Pasiadu ANURANGA

Roha Building, 22B street,AI Satwa, Dubai,UAE

Summary

Diligent steward with strong aptitude for customer service and teamwork, showcasing excellent communication and organisational skills. Proven ability to handle fast-paced environments and manage multiple tasks efficiently. Committed to enhancing guest satisfaction and contributing to smooth operations.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Steward

Eden Hotel
Aluthgama, Srilanka
10.2023 - 01.2025
  • Attended weekly meetings for alignment with restaurant objectives and strategies.
  • Collaborated with team members for efficient workflow during peak hours.
  • Addressed customer complaints promptly, fostering improved customer relationships.
  • Served customers courteously whilst maintaining a calm demeanour under pressure.
  • Ensured adherence to dietary restrictions whilst preparing meals for guests with specific dietary needs.
  • Conducted inventory management to ensure sufficient stock levels.
  • Assisted head waiter in handling reservations during holiday season.

Waiter

KFC
Kaluthara, Srilanka
06.2022 - 09.2023
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Assisted in food preparation, resulting in timely service delivery.
  • Delivered excellent customer service through friendly and polite interaction.
  • Helped reduce waiting times by swiftly clearing tables after use.

Education

G.C.E Ordinary Level -

Aluthgama National School
Aluthgama, Srilanka
/2019 -

G.C.E Advance Level -

Pothuvila National School
Payagala, Srilanka
/2022 -

BCI Certificate In English -

Benedict Catholic Institute Of Higher Education
Negombo, Srilanka
/2020 -

Skills

  • Leadership and motivational
  • Team works and respect ideas
  • Communication
  • Problem solving
  • presentation

Accomplishments

  • National Cadet Corps
  • Runnings win
  • Swim for safety srilanka


Languages

English
Intermediate
B1
Sinhala
Proficient (C2)
A1

Certification

Mr. M.P. Perera

Director Operation

Occidental Eden Beruwala (PVT) Ltd

reservations@brownshotels.com



Timeline

Steward

Eden Hotel
10.2023 - 01.2025

Waiter

KFC
06.2022 - 09.2023

G.C.E Ordinary Level -

Aluthgama National School
/2019 -

G.C.E Advance Level -

Pothuvila National School
/2022 -

BCI Certificate In English -

Benedict Catholic Institute Of Higher Education
/2020 -

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Pasiadu ANURANGA